Unable to change Privacy settings

Discus and support Unable to change Privacy settings in XBoX on Consoles to solve the problem; [img] Every time i try to access my privacy settings I get this, I've talked to Live chat and I got in contact with Xbox Support on Twitter and they... Discussion in 'XBoX on Consoles' started by DTooownz, Jun 2, 2017.

  1. DTooownz
    DTooownz Guest

    Unable to change Privacy settings


    Unable to change Privacy settings [​IMG]
    Every time i try to access my privacy settings I get this, I've talked to Live chat and I got in contact with Xbox Support on Twitter and they believe it's
    my router... can't be. Has anyone had or is having this problem and what have you done to overcome this error?

    Thanks!

    :)
     
    DTooownz, Jun 2, 2017
    #1
  2. Unable to change privacy settings

    Your account may be locked. If you are under 18 then your parents would have limited your account. If your over 18 then you may have to call support.
     
    snookerman101, Jun 2, 2017
    #2
  3. Unable to change privacy settings

    Every time I change my privacy settings to adult, it signs me out and then back in, but the change does not take affect. i even changed it online and my profile says it's adult, but it won't change on the xbox. i can't play games online with the current
    settings... how do i fix this?
     
    FurtherBug56364, Jun 2, 2017
    #3
  4. Ice DjKilla Win User

    Unable to change a privacy setting

    Try to change your privacy settings via your Xbox & Xbox.com, if neither work. Try MeanMachines suggested answer and see if that helps.

    Im not sure that it would help, but you could always try clearing the cache, just incase, or uninstalling just the account profile and redownloading it.
  5. MeanMachine 47 Win User

    Unable to change a privacy setting

    Hi there, Grid.

    Is there a sentence or is it simply just saying "Error"?

    You could try a hard reset - hold down the console's power button for 8-10 seconds until the console powers off completely and you can see the orange light on the power supply unit. Leave the console off for a couple of minutes and then power it back on.
    Attempt to try and change your privacy settings again.
  6. BenEstell Win User

    unable to change privacy setting

    When you receive this error does it give you a specific error code? If so could you provide it for further investigation?
    No there is no code. I have the exact same problem. I use it all the time because i lost my mic for my headphones so i use the iphone app and works gret. Until today
  7. snookerman101 Win User

    Unable to change privacy settings

    Your account may be locked. If you are under 18 then your parents would have limited your account. If your over 18 then you may have to call support.
  8. Half Fish Half Win User

    unable to change privacy setting

    When you receive this error does it give you a specific error code? If so could you provide it for further investigation?
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Unable to change Privacy settings

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