unable to change privacy and online safety settings

Hi there I recently bought an Xbox one, and I went to buy an extra download for Fifa 16 but it would net let me buy it as it said my setting need changed, so I went to my privacy settings and it would not allow me to change any of my details, it says
a parent needs to change it but it won't allow them to do it either. On my Xbox 360 I was allowed to change my account setting to anything but now on Xbox one I cant change anything.

:)

 

I've encountered a glitch

Hello BEACH BBQ.

If an adult (Parental) account is associated with your safety and privacy settings then you are unable to change those settings.

For more information please read

Xbox online safety and privacy settings

 

Privacy Settings on Xbox App for Windows 10

I am trying to change my privacy settings for my Microsoft/Xbox account, I go to xbox.com and then to privacy and it redirects me to the "Change your child’s Xbox privacy and online safety settings" page. However there is nothing else after that
and I am unable to actually change my privacy settings, thank you.

 

Hello,

Thanks for the support message.

What error message are you receiving when you try to buy the game? Is it just saying the service is not available, or prompting you to put in a passcode or what?

For you parent to manage you content, please have your parent sign into THEIR own account and click this link here.

account.xbox.com/.../ContentAccess

If you would like to manage your own privacy settings, go ahead and click here:
account.xbox.com/Settings

Should you have any other concerns, feel free to post back.

Cheers!

 

It says I must change my settings to allow the purchase, but my email is the main email for my account, I have tried to get my parents to sign on with there email and it won't let them, I tried to change my setting with that link but it says a parent needs
to do it but they are unable to, i bought a prepaid card to put on the Xbox to then buy something but I am unable to

 

Wait this is me signed into a different account that a thought i would be able to change over, it's still v jasooon x talking

 

Hello,

Are your parents unable to sign into their account because they have forgotten their passwrod? If so, please direct them to
http://xbox.com/forgot/ to reset their password.

Should you have any other concerns, feel free to post back.

Cheers!

 

i cant play fortnite help please

 

I have Minecraft on my iPad. When I go to the servers section it tells me I have to enter my Xbox account. So I put it in, then it tells me I can’t access it cause I have to change my privacy and online safety settings. Only problem is i can’t find it.

 

i dont like this website. it gives away ur gamertag