Unable to change my privacy and security settings

Hello,

Since I created my microsoft account, when I click in the XBox App on the link to change my privacy and security settings, a web page is opened where it is sayed that I found a glitch. This appends each time I'm trying to access the url
https://account.xbox.com/fr-FR/Settings.

Here are data provided by one of these errors:

date: 09/09/2015 19:31:21

s: E3fHnpDmOjW5qGxddnuxjJZc9zea+l7nvh3pDQlEy5M=

req: c62f151b-2f58-4207-8f88-a4ea18fe93dd

Can someone help me?

:)

 

An unexpected error occurred. Please try again later in xbox

Check this link for a possible solution:
https://support.xbox.com/xbox-one/security/cannot-change-my-privacy-settings

 

Xbox app not working

Check this link for a possible solution:
https://support.xbox.com/xbox-one/security/cannot-change-my-privacy-settings

 

The page works for me, when clicking the link you provided there appears to be a comma behind the URL though.

Could you try this link instead ?
account.xbox.com/.../Settings

 

Thank you for your response and sorry for my late reply.

I tried your URL but it's the same problem, I first get the login page and when I enter my email/password I get an error page with this data:

date: 11/10/2015 15:51:07

s: LTwex5N3h3wydUMhDoiU9joNNxLETCZ+u2UC37AphSU=

req: 22c27ca2-02d7-4d48-be8f-d7367077a348javascript:void(0);

 

There might be an issue with your account, so it's best to contact support about it via phone