Unable to change gamertag

Discus and support Unable to change gamertag in XBoX on Consoles to solve the problem; I created my account 7 years ago online, but didn't have an Xbox 360 at the time, and wasn't aware that you could change your gamertag for free for the... Discussion in 'XBoX on Consoles' started by innocent1003, Sep 11, 2017.

  1. innocent1003
    innocent1003 Guest

    Unable to change gamertag


    I created my account 7 years ago online, but didn't have an Xbox 360 at the time, and wasn't aware that you could change your gamertag for free for the first time. I just now learned that there is an expiration date for the first free gamertag change, and
    now I have to pay to change it. I contacted customer support, and was told to make a post here to see if a moderator could do anything for me.

    Thank you in advanced.

    :)
     
    innocent1003, Sep 11, 2017
    #1
  2. GeneralTino
    GeneralTino Guest
    Unable to change gamertag

    Hi all,

    I would like to change my gamertag, but I am not able to pay, because I don't have a creditcard. Unfortunately, this is the only available payment method, but not one that is common where I am from.

    Does anyone have an idea of what I can do to fix this (except getting a creditcard)?
     
    GeneralTino, Sep 11, 2017
    #2
  3. Mister Cazador
    Mister Cazador Guest
    Unable to change gamertag

    We're glad to hear that helped. Please let us know if you have any other Xbox questions Unable to change gamertag :)
     
    Mister Cazador, Sep 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Unable to change gamertag

    Unfortunately you will have to pay if you want to change your gamertag. There is no way around that.
     
    Smwutches, Sep 11, 2017
    #4
  5. ngocphi
    ngocphi Guest
    The thing is 7years ago you don't get a free name change

    The expiration date has no bearing on you

    First and foremost

    It is only for accounts that were not given a choice for a name

    All new accounts get auto-generated names hence the free name chsnge

    Itd probably help if you read the complete article
     
    ngocphi, Sep 11, 2017
    #5
  6. Daft Badger
    Daft Badger Guest
    The gamertag you have does not look like a auto generated gamertag so it looks like you have already used your one time free change.

    Moderators are just volunteers who police the forums,they don't work for Microsoft so couldn't of done anything anyway.
     
    Daft Badger, Nov 1, 2018
    #6
  7. XGN Corrupt Win User

    Change gametag

    Unfortunately no, the changing of the gamertag is universal for Xbox games to the profile. If you're unable to change the gamertag due to a time restriction then you'll be unable to have a different display in the games you play.
  8. QUEENMISFITS Win User

    I want to change my gamertag... says not allowed - Why?

    Is it saying the gamertag is not allowed or that you are unable to change your gamertag at all?
  9. GreXIII Win User

    Error on gamertag ? (Halo MCC)

    Have the same prob.

    I created for MCC an account; created the gamertag as shown here "" it said that the gamertag is available - but after that, I got a different one.

    Since then, I'm unable to change the gamertag on the homepage.

    If I try to change the gamertag on the XBox Live homepage - there occurs an error and I'm unable to change it.

    It says, that I should try it later - i try it now since 3 days.
  10. angeezy Win User

    Free Gamer Tag Change

    You are entitled to a free change if the gamertag you are using is one of the generated/suggested gamertags that they make for you.

    If you made your own gamertag, then unfortunately you are unable to change it for free.
  11. Mister Cazador Win User

    Unable to change gamertag

    An alternate browser with another computer worked.

    Thank you very much. Appreciate it.
    We're glad to hear that helped. Please let us know if you have any other Xbox questions :)
Thema:

Unable to change gamertag

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