Unable to Change Gamertag

Discus and support Unable to Change Gamertag in XBoX on Consoles to solve the problem; Hi all, Seem to be unable to change my Gamertag. Tried on both PC and my Xbox. Got the below error code but it is not in the help area:... Discussion in 'XBoX on Consoles' started by StitchYeti, Apr 16, 2017.

  1. StitchYeti
    StitchYeti Guest

    Unable to Change Gamertag


    Hi all,

    Seem to be unable to change my Gamertag. Tried on both PC and my Xbox. Got the below error code but it is not in the help area:

    1df89734-e340-42bf-bb98-26a560edec0c

    Please let me know what I need to do.

    :)
     
    StitchYeti, Apr 16, 2017
    #1
  2. innocent1003
    innocent1003 Guest
    Unable to change gamertag

    I created my account 7 years ago online, but didn't have an Xbox 360 at the time, and wasn't aware that you could change your gamertag for free for the first time. I just now learned that there is an expiration date for the first free gamertag change, and
    now I have to pay to change it. I contacted customer support, and was told to make a post here to see if a moderator could do anything for me.

    Thank you in advanced.
     
    innocent1003, Apr 16, 2017
    #2
  3. GeneralTino
    GeneralTino Guest
    Unable to change gamertag

    Hi all,

    I would like to change my gamertag, but I am not able to pay, because I don't have a creditcard. Unfortunately, this is the only available payment method, but not one that is common where I am from.

    Does anyone have an idea of what I can do to fix this (except getting a creditcard)?
     
    GeneralTino, Apr 16, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Unable to Change Gamertag

    Hey there, Penguin!

    I'm sorry to see any issues with changing your gamertag! If you haven't already, be sure you're following the steps in the

    change your gamertag     article to do this.

    There should be a different error on your Xbox One when you try to change the gamertag. If you could provide a picture of that error, it would help me out with determining our next steps. I look forward to working with you! Unable to Change Gamertag :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 18, 2017
    #4
  5. XGN Corrupt Win User

    Change gametag

    Unfortunately no, the changing of the gamertag is universal for Xbox games to the profile. If you're unable to change the gamertag due to a time restriction then you'll be unable to have a different display in the games you play.
  6. QUEENMISFITS Win User

    I want to change my gamertag... says not allowed - Why?

    Is it saying the gamertag is not allowed or that you are unable to change your gamertag at all?
  7. GreXIII Win User

    Error on gamertag ? (Halo MCC)

    Have the same prob.

    I created for MCC an account; created the gamertag as shown here "" it said that the gamertag is available - but after that, I got a different one.

    Since then, I'm unable to change the gamertag on the homepage.

    If I try to change the gamertag on the XBox Live homepage - there occurs an error and I'm unable to change it.

    It says, that I should try it later - i try it now since 3 days.
  8. angeezy Win User

    Free Gamer Tag Change

    You are entitled to a free change if the gamertag you are using is one of the generated/suggested gamertags that they make for you.

    If you made your own gamertag, then unfortunately you are unable to change it for free.
  9. Mister Cazador Win User

    Unable to change gamertag

    An alternate browser with another computer worked.

    Thank you very much. Appreciate it.
    We're glad to hear that helped. Please let us know if you have any other Xbox questions :)
Thema:

Unable to Change Gamertag

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