Unable to change gamertag

Discus and support Unable to change gamertag in XBoX on Consoles to solve the problem; My Gamertag was reset because it was considered inappropriate. I appealed for a case review and they decided that the Gamertag wasn't inappropriate.... Discussion in 'XBoX on Consoles' started by Big Boy Blobfish, May 7, 2020.

  1. Big Boy Blobfish
    Big Boy Blobfish Guest

    Unable to change gamertag


    My Gamertag was reset because it was considered inappropriate. I appealed for a case review and they decided that the Gamertag wasn't inappropriate. They said that they were reinstating the Gamertag back onto the account and that they were offering a free
    Gamertag change and making the Gamertag available to reclaim and to do so in the next 24 hours.

    This is the message they sent me:

    After reviewing this case we have found that the Gamertag enforcement was made in error. At this time, we will be reinstating the Gamertag back onto the account. We apologize for any inconvenience this
    has caused and hope you can continue to enjoy your Xbox Live experience! We will be offering the account a Free Gamertag change and making the Gamertag available to reclaim. Please do so in the next 24 hours!

    I tried to change my Gamertag and I got the message "Sorry, something went wrong. Try your gamertag again." I tried again and this didn't work. I have also restarted my Xbox and it still didn't work.

    Is there any way to fix this problem?

    :)
     
    Big Boy Blobfish, May 7, 2020
    #1
  2. XGN Corrupt Win User

    Change gametag

    Unfortunately no, the changing of the gamertag is universal for Xbox games to the profile. If you're unable to change the gamertag due to a time restriction then you'll be unable to have a different display in the games you play.
  3. QUEENMISFITS Win User

    I want to change my gamertag... says not allowed - Why?

    Is it saying the gamertag is not allowed or that you are unable to change your gamertag at all?
  4. GreXIII Win User

    Error on gamertag ? (Halo MCC)

    Have the same prob.

    I created for MCC an account; created the gamertag as shown here "" it said that the gamertag is available - but after that, I got a different one.

    Since then, I'm unable to change the gamertag on the homepage.

    If I try to change the gamertag on the XBox Live homepage - there occurs an error and I'm unable to change it.

    It says, that I should try it later - i try it now since 3 days.
  5. angeezy Win User

    Free Gamer Tag Change

    You are entitled to a free change if the gamertag you are using is one of the generated/suggested gamertags that they make for you.

    If you made your own gamertag, then unfortunately you are unable to change it for free.
  6. Mister Cazador Win User

    Unable to change gamertag

    An alternate browser with another computer worked.

    Thank you very much. Appreciate it.
    We're glad to hear that helped. Please let us know if you have any other Xbox questions :)
Thema:

Unable to change gamertag

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