Unable to change gamer pic to custom gamer pic

Discus and support Unable to change gamer pic to custom gamer pic in XBoX on Consoles to solve the problem; When ever I try to change my gamer pic to a custom one it says i need a adult account to do so, but my account is an adult account and my age is 24.... Discussion in 'XBoX on Consoles' started by TroubleMakerAHB, Jul 15, 2018.

  1. TroubleMakerAHB
    TroubleMakerAHB Guest

    Unable to change gamer pic to custom gamer pic


    When ever I try to change my gamer pic to a custom one it says i need a adult account to do so, but my account is an adult account and my age is 24. I'm just confused why it isn't working.

    :)
     
    TroubleMakerAHB, Jul 15, 2018
    #1
  2. Internet Expert
    Internet Expert Guest
    Unable to change to custom gamer pic

    I can see your gamerpic of you and your dog just fine!

    After you upload your gamerpic, it will need a little time to be verified by Microsoft before it gets published to your profile. You're good to go now.
     
    Internet Expert, Jul 15, 2018
    #2
  3. GolfPro72
    GolfPro72 Guest
    Unable to change to custom gamer pic

    That's so weird, because I still can't see it. At least not on my side of things. Interestingly, I was able to see it when I logged in on the web site just now (I captured it with the Snipping tool), but as soon as I clicked on the link to the support forums,
    it switched to the last gamer pic I used (the one from Quantum Break), which is what I see now. And I've never seen it on my console or the Xbox app (both computer and Android).

    I'm at a loss. It seems like others can see it, but not me when I log in.

    Is there any estimate of how long it takes for me to be able to see it on my own profile? I can certainly understand that it may take a few days given the volume of pics being uploaded, but I'm just curious.

    Thank you for the response.
     
    GolfPro72, Jul 15, 2018
    #3
  4. {Parity}
    {Parity} Guest

    Unable to change gamer pic to custom gamer pic

    {Parity}, Jul 16, 2018
    #4
  5. TroubleMakerAHB
    TroubleMakerAHB Guest
    ok thanks
     
    TroubleMakerAHB, Nov 3, 2018
    #5
  6. {Parity} Win User

    Unable to change gamer pic to custom gamer pic

    Contact support directly to find out what is going on with your account. https://support.xbox.com/en-US/contact-us
  7. TroubleMakerAHB Win User

    Unable to change gamer pic to custom gamer pic

  8. HKS Centurion Win User

    Gamerpic

    If a custom gamer pic violates the terms, i believe it can no longer be changed to another custom pic.
  9. Vault Scrivener Win User

    My custom gamer picture won't upload

    I recommend that you sign into your Microsoft account on the Xbox console, use Profile & system and open My profile.

    Use customize profile then, use change gamer-pic. Open Upload a custom image, then select the image.

    Personally I do not use a custom image as a gamer-pic. I have no images saved on my Xbox console as files, to upload as a custom gamer-pic.
  10. Internet Expert Win User

    Unable to change to custom gamer pic

    I can see your gamerpic of you and your dog just fine!

    After you upload your gamerpic, it will need a little time to be verified by Microsoft before it gets published to your profile. You're good to go now.
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Unable to change gamer pic to custom gamer pic

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