Unable to change a privacy setting

I'm trying to change my privacy setting for "View Game and App History" but every time it just gives me an error message, for months now.

There's no error code, just an error.

thx

:)

 

Unable to change Privacy settings


Every time i try to access my privacy settings I get this, I've talked to Live chat and I got in contact with Xbox Support on Twitter and they believe it's
my router... can't be. Has anyone had or is having this problem and what have you done to overcome this error?

Thanks!

 

Unable to change privacy settings

Your account may be locked. If you are under 18 then your parents would have limited your account. If your over 18 then you may have to call support.

 

Hi there, Grid.

Is there a sentence or is it simply just saying "Error"?

You could try a hard reset - hold down the console's power button for 8-10 seconds until the console powers off completely and you can see the orange light on the power supply unit. Leave the console off for a couple of minutes and then power it back on.
Attempt to try and change your privacy settings again.

 

Try to change your privacy settings via your Xbox & Xbox.com, if neither work. Try MeanMachines suggested answer and see if that helps.

Im not sure that it would help, but you could always try clearing the cache, just incase, or uninstalling just the account profile and redownloading it.