Unable to cancel an install

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try these methods to fix the Store one by one to see if one of them will solve the problem.

Clear the Microsoft Store cache

1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes)

2. An command prompt window opens and then closes after approximately 10 seconds.

3. The Microsoft Store then opens automatically. Check if it works properly again.

To reset it:

1. Open the settings by pressing the Windows + i keys

2. Go to Apps> Applications and features.

3. Select the Microsoft Store application and then click Advanced Options.

4. Click the Reset button.

5. Confirm the reset by clicking on Reset again.

6. Go back to the Microsoft Store and check if it works properly again.

Run troubleshooter

1. Open Settings again (Windows + i)

2. Go to Update & Security> Troubleshooting.

3. Select Windows Store Applications and then click the Run Troubleshooter button.

4. The utility will launch and check for problems that are preventing the Microsoft Store from functioning properly. If it detects anomalies, follow its recommendations.

5. When the problems are resolved, close the utility.

6. Go back to the Microsoft Store and check if it works properly again.

Reinstall Microsoft Store

1.Open Windows PowerShell as administrator. To do this, right click on the start button and click on 'Windows Shell (admin)'

2. To reinstall the Microsoft Store app, enter the following command (you can copy and paste:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _. InstallLocation) \\ AppXManifest.xml'}

3. Go back to the Microsoft Store and check if it works properly again.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please provide more information. What device is this on?

That's not good. If you're unable to continue the install you may need to cancel then restart it.

You're welcome, RohitMitra. I am glad that the issue is now resolved. Thank you for giving us the opportunity to work with you regarding this concern.

Should you need further help, feel free to reach us back in creating a new thread by clicking this link: Create a new question or start a discussion.

Keep safe!

I'm sorry to hear if none of the solution works. Can you also try to Run the system file checker to check if there are corrupted system files that are just looping around causing this kind of issue to exist. See Using System File Checker in Windows - Microsoft Support.