Unable to buy.......

Discus and support Unable to buy....... in XBoX Games and Apps to solve the problem; xbox live keeps telling me i've encountered some kind of glitch when trying to buy it, anybody else having this problem?... Discussion in 'XBoX Games and Apps' started by King Chvck, Jul 8, 2016.

  1. King Chvck
    King Chvck Guest

    Unable to buy.......


    xbox live keeps telling me i've encountered some kind of glitch when trying to buy it, anybody else having this problem?

    :)
     
    King Chvck, Jul 8, 2016
    #1
  2. Unable to buy.

    Is there a way to authorize a purchase through an adult account?
     
    KarnakTheGrim, Jul 8, 2016
    #2
  3. Unable to buy.

    I tried to buy an outfit for my Avatar, and was told that I was unable to purchase it through Xbox.com, and to purchase it on my Xbox. I was already on my Xbox. This has happened before.
     
    KarnakTheGrim, Jul 8, 2016
    #3
  4. Unable to buy.......

    There is an alert on the Xbox website that states purchase and content usage is down/limited since 11:45 this morning. It'll probably be back up later today, so I'd just wait before you attempt to buy the game/DLC. I tried buying the undead nightmare pack
    and it didn't work, though that was before I realized that there were some issues happening with Xbox Live.
     
    Cheesy N4chos, Jul 8, 2016
    #4
  5. its been hours and i still encounter the same problem code 6c
     
    SUPER PIZZA 72, Jul 8, 2016
    #5
  6. Spiderdust8
    Spiderdust8 Guest
    I don't see Red Dead Redemption listed in the Backwards Compatibility section, nor does it have an Xbox One or "Plays on Xbox One" graphic to accompany it, so I don't think that this title is ready, at least not for this territory...

    ie. Maybe ready in America; Not yet released in Canada?
     
    Spiderdust8, Jul 11, 2016
    #6
  7. Spiderdust8
    Spiderdust8 Guest
    Oh, I found a way. The web and mobile app may be no good for the store... not sure. But once I used my Xbox One I found the game, found the purchase (it's cheap right now). The only complication is that it only buys using credit card. I have wallet funds
    but it doesn't want to draw on that. This isn't the first time I've seen a Backwards Compatibility game purchase bypass my wallet.... That's a shame because I prefer funding the wallet instead of having a card on account. But you can't even claim Gold free
    games without a registered credit card.
     
    Spiderdust8, Jul 11, 2016
    #7
  8. El Renmaazuo
    El Renmaazuo Guest

    Unable to buy.......

    I am in America and I cant buy it on xbox one.
     
    El Renmaazuo, Jul 12, 2016
    #8
  9. Idk about y'all but it's been down for me eveer since Friday when it was released, now it's not on sale anymore and it'll be bs if they don't put it on sale again
     
    dark steeljorge, Jul 12, 2016
    #9
  10. Total BS. I decided to buy it when it was $7.49, so I went to the store and bought a $15. card. Came home and the price was $29.99!I Went and bought another prepaid card and tried to purchase- Message said can't pay with microsoft money!! Further said no
    valid payment options. Set up PayPal. Still no go. Contacted xbox support chat. Nearly an hour later was informed "ongoing issues, IT working on it." Was told to kep trying, eventually it will be fixed. Still waiting.....
     
    Dan9er0us Davy, Jul 20, 2016
    #10
  11. KrzyKyle
    KrzyKyle Guest
    I couldn't buy it either so I bought the game code off of Amazon. And now I can't redeem it on my Xbox One or Xbox.com/redeem. I get errors possibly about region restriction. Which is strange since according to a post on rockstar's website Red Dead doesn't
    have restriction. Normally I'd suggest buying the code off of Amazon as an alternative but not sure it'll work. Here's my post about it if anyone is interested: Error when redeeming Amazon game code on either Xbox One or Xbox.com/redeem
     
    KrzyKyle, Nov 16, 2016
    #11
  12. ImmaTurkey
    ImmaTurkey Guest
    HAving the same issue, still a problem for me. tried over 2-3 days and still cant purchase.
     
    ImmaTurkey, Nov 29, 2016
    #12
  13. High-Tech
    High-Tech Guest

    Unable to buy.......

    yes they dont seem to care i have been trying to redeem a gold code of over 24 hours the service is broken and they do nothing to help.
     
    High-Tech, Nov 2, 2018
    #13
  14. Spiderdust8 Win User

    Unable to buy.......

    Oh, I found a way. The web and mobile app may be no good for the store... not sure. But once I used my Xbox One I found the game, found the purchase (it's cheap right now). The only complication is that it only buys using credit card. I have wallet funds
    but it doesn't want to draw on that. This isn't the first time I've seen a Backwards Compatibility game purchase bypass my wallet.... That's a shame because I prefer funding the wallet instead of having a card on account. But you can't even claim Gold free
    games without a registered credit card.
  15. Sodangidni Win User

    unable to buy

    Hello, Brian. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Are you trying to purchase content on your PC, Xbox, or which platform?

    In case you play on PC, are you playing the Microsoft Store version of the game, right?

    If that's correct, please check if your PC region and language matches your current physical location.

    “Select Start > Settings > Time & Language > Language & Region.

    Under Country or region, select your new region.”

    Reference link:
    https://support.microsoft.com/accou...ft-store-5895e006-34f4-10f7-16b1-999e40adb048

    This may solve the currency and region issue. However, I'll remain attentive to your comments.

    Kind regards,

    Arturo.
  16. pollandi Win User

    Unable to buy

    Idem, they should already fix this but it doesnt seem like :/
  17. Billargh-4BE23CAA-3B Win User

    Unable to buy

    I'm having the same problem, constantly being told it's not available in my region.
  18. M3tal Daz3 Win User

    Unable to buy.

    Yes for the moment you can purchase avatar items only from Xbox.com or an xbox 360. I have already contacted the support for this and they are working to solve the issue.
Thema:

Unable to buy.......

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