Unable to buy gold?!?!

Discus and support Unable to buy gold?!?! in XBoX on Consoles to solve the problem; So when I go to buy gold with a 25$ gift card it won't let me. Sombodey help me? 6f2afe57-263d-4637-939d-5f529437f841 Discussion in 'XBoX on Consoles' started by ScoutPug, Jan 18, 2016.

  1. ScoutPug
    ScoutPug Guest

    Unable to buy gold?!?!


    So when I go to buy gold with a 25$ gift card it won't let me. Sombodey help me?

    :)
     
    ScoutPug, Jan 18, 2016
    #1
  2. High-Tech
    High-Tech Guest
    Unable to buy.......

    yes they dont seem to care i have been trying to redeem a gold code of over 24 hours the service is broken and they do nothing to help.
     
    High-Tech, Jan 18, 2016
    #2
  3. ImmaTurkey
    ImmaTurkey Guest
    Unable to buy.......

    HAving the same issue, still a problem for me. tried over 2-3 days and still cant purchase.
     
    ImmaTurkey, Jan 18, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Unable to buy gold?!?!

    Sorry to hear it. However, gift cards and Xbox currency cannot be used to purchase Gold memberships. You can only purchase memberships using a credit card, Paypal or a pre-paid Gold membership card.
     
    onyxishere, Jan 18, 2016
    #4
  5. VibroPlex Win User

    Unable to buy gold.

    1) If you're in the US or Canada, call 1-800-4MY-XBOX Option 1. If you're elsewhere, check the link in my .SIG below.
  6. Lotica Win User

    Unable to buy gold.

    They are usually very busy. Just keep on trying, you'll get them eventually. :)
  7. Dont Be A Derp Win User

    Unable to buy gold.

    Just tryed visiting the link you posted and yet again i can't get ahold of anyone at microsoft, the message im getting is

    (Sorry, this payment option didn't work the last time it was given to us, se we can't use it this time. Please use a different credit card orother payment option. more info if available at support.xbox.com)

    Im seriously getting frustrated as theres no way to contact the people at xbox or microsoft.

    tryed live chat phoning them requesting phone call all to no avail. Horrible companys i swear.
  8. snkly Win User

    Unable to buy gold

    Hi Tennfors!

    Please try the following steps to allow you to purchase the content you would like on Xbox LIVE.

    1. Sign out of your live account (if you are signed in via your Xbox at the time.)

    2. Log onto your Xbox account, go to your billing information, remove all forms of payment you have listed.

    3. Re-enter your primary form of payment. Ensure that the site returns you to the main account screen.

    If it does not, then you may get an error stating there is an authentication issue with your form of payment. If so, review your information and then retry submitting it again.

    4. Sign back into Xbox Live. Everything should work now.

    In the event this fails, then you should ensure that you have no outstanding balance to be paid on

    https://billing.microsoft.com. Finally if the problem isn't resolved you will have to contact phone support for your region.
  9. UnaskedTuba48 Win User

    Unable to buy gold

    Every Xbox 360 console comes with a one year warranty, and they generally get your console to and from the repair center in about a week and a half (they told me a month for my RROD, it was much shorter.) The repairs do not require your receipt, instead,
    they require the serial number on the back of your 360
    [​IMG]
Thema:

Unable to buy gold?!?!

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