Unable to buy games using "Prepaid Codes"

only works on xbox one marketplace not the xbox 360

Hi, are you asking if you can purchase the 2 games you want with a credit or prepaid card?

By the way, you can you purchase games without a credit or prepaid card. You can buy a xbox gift card at any major store such as Walmart, Best Buy, Gamestop, etc. Then you redeem the code on your xbox and can use it to purchase the game.

https://support.xbox.com/en-US/billing/prepaid-codes/types-of-prepaid-codes

Did you buy the promotion or did you use a prepaid code?

If you used a prepaid code that would be why you must buy the promotion in the dashboard

Prepaid codes conditions are at the point of sale not redemption

Meaning any promotion is based on whatever you got with the card not dashboard promotions

What did you use a credit card or prepaid code

If prepaid code you didnt follow the terms and conditions you need to buy the subscription with a payment option

Using a prepaid code is a previous purchase with the retailer not ms

It is important to note you have to buy it from the page not a prepaid code

Prepaid codes are previous purchase

You need to use a creditcard to get it