unable to buy backwards compatible games

You can also check the website to see if games are backwards compatible before buying them. That game is not backwards compatible. https://www.xbox.com/en-US/games/backward-compatibility

Hey Smootex,

You should contact
Xbox Support. They will be able to provide the technical assistance you need regarding purchase issues!

Best,

Nozzle

Hiya!

Paul from the Xbox Forums Team here to assist, for this specific matter I suggest contacting customer support to see what other payment methods are available to help with purchasing this game.

When you go to
Contact Us to get it to request a callback follow these steps:

• Step 1 ----select Xbox One
• Step 2 ----select see more options then subscription changes
• Step 3-----select show contact options
  
• Step 4 ----select request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option. I hope this helps in reaching customer support. Please
let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

I have my paypal linked with my account but I can't even select the payment option. It just instantly loads the error window when I click the buy game option

Hey there !

To check, does the region of your account match your physical locale? On top of that, if you're using a child account, you'll need to make a purchase from an Xbox 360 console or from the parent account?

region is set to hungary in the xbox.com, in my account, and in the console as well (i don't know if theres more), and i'm not using a child account. i never had xbox 360.

in the website i getting this error:

code:6C s:KJLBwqUOLyY6bLDC8syJMA== id:20ef29d4-baa5-47dc-9351-8659cecca445 req:fd5f44fb-ed6a-4aa7-9910-a4374485ef5f