Unable to buy anything with my Microsoft account Balance

Discus and support Unable to buy anything with my Microsoft account Balance in XBoX on Consoles to solve the problem; i have like 1000$ balance on microsoft account and i am unable to purchase with that balance. i even raised a support ticket like 1 month back and i... Discussion in 'XBoX on Consoles' started by RakeshKotha1, Sep 20, 2019.

  1. RakeshKotha1
    RakeshKotha1 Guest

    Unable to buy anything with my Microsoft account Balance


    i have like 1000$ balance on microsoft account and i am unable to purchase with that balance. i even raised a support ticket like 1 month back and i haven't heard back anything

    :)
     
    RakeshKotha1, Sep 20, 2019
    #1
  2. RakeshKotha1 Win User

    Unable to buy anything with my Microsoft account Balance

    Yes i reached out to the support like one month back and got a ticket number but nothing was resolved so far
  3. RakeshKotha1 Win User

    Unable to buy anything with my Microsoft account Balance

    I was trying to use my microsoft account to make a purchase on microsoft store and yes the card is linked
  4. SA1NT 0F LI3S Win User

    Unable to buy anything with my Microsoft account Balance

    Do you also have a card linked to your account? I realize you have the funds in your Microsoft Account, but most purchases through the Microsoft Store require a card on file as well.
  5. AngelObullets Win User

    Unable to buy anything with my Microsoft account Balance

    Hi there RakeshKotha1

    What errors are appearing when you trying to purchase a game
  6. k1Helix z Win User

    Unable to buy anything with my Microsoft account Balance

    Have you only tried on the Xbox? or did you try to buy something also on PC / web site?
Thema:

Unable to buy anything with my Microsoft account Balance

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