Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ...

Discus and support Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ... in XBoX Games and Apps to solve the problem; Hey guys, so I've been on the phone with support already twice today. I bought a redeem code from GameStop for Destiny, after trying to enter the... Discussion in 'XBoX Games and Apps' started by H3llishn00dle94, Nov 8, 2014.

  1. Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ...


    Hey guys, so I've been on the phone with support already twice today. I bought a redeem code from GameStop for Destiny, after trying to enter the redeem code on my Xbox countless times, only for it to load, and return to the "Redeem Code" page so I contacted
    Xbox. The first gentleman I had spoke to went through a few short processes with me, and at the end entering the code on the Xbox website worked, and I was awarded the $60 Microsoft cash that I had paid for. Now comes the part where I try to actually BUY the
    game. When I try to buy the game, it tells me that I don't have a credit card affiliated with the account, and that I should try again later. No options for editing payment methods were given/available at that time or on that screen. When I went and tried
    to manually change the payment method, it said that it was unavailable and to try again. I cleared my system cache twice as well as my marketplace cache as directed y the SECOND person that I spoke to on the phone. For whatever reason the Microsoft money that's
    on my account, isn't transferring over to my Xbox. I ran a network test/diagnostic test and it came back with some sort of server announcement, and xbox.com says it's not affiliated with the problem that I'm having, and that it's got to do with some VUDU app.
    Any suggestions?

    :)
     
    H3llishn00dle94, Nov 8, 2014
    #1
  2. i can't buy anything in the store

    Hello,

    recently i moved to another country and i put 60 euro's on my account ( in that other country ) but now i cannot buy anything in the store.

    Please advise

    ~M.S.
     
    FlimsyCoronet63, Nov 8, 2014
    #2
  3. Vickster61
    Vickster61 Guest
    Is there a forum for XBox Music?

    The points are showing up on my xbox account, but not on my zune itself. When I try to buy music on my zune the points are not there.
     
    Vickster61, Nov 8, 2014
    #3
  4. Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ...

    I'm having the same problem. I need Destiny today so can anyone help us?
     
    XDeathItselfX1, Nov 8, 2014
    #4
  5. Had no clue anybody else was having the same problem, this is really pissing me off! I made a live account, and rigged my xbox up and spent the $60 with intentions on playing my game TODAY.
     
    H3llishn00dle94, Nov 8, 2014
    #5
  6. I'm mad that I have I bought a $100 Microsoft gift card for destiny with expansion pack and I can't spend it online. I can't go on the console right now because my little brother gets to play it for 2 more hours and I want it downloaded by the time he is
    done with it.
     
    XDeathItselfX1, Nov 8, 2014
    #6
  7. Hey bud i have some good news, after speaking to the THIRD person with customer support for the last hour and 45 minutes i found a solution. MAKE SURE THAT YOU HAVE A GOLD ACCOUNT. A silver account WILL NOT WORK for Destiny. I'm downloading it currently.
    She was nice enough to give me a month of free live for all of my pain and suffering trying to figure this BS out. Good luck!
     
    H3llishn00dle94, Nov 1, 2018
    #7
  8. XDeathItselfX1 Win User

    Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my Xbox.

    I'm mad that I have I bought a $100 Microsoft gift card for destiny with expansion pack and I can't spend it online. I can't go on the console right now because my little brother gets to play it for 2 more hours and I want it downloaded by the time he is
    done with it.
  9. H3llishn00dle94 Win User

    Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my Xbox.

    Hey bud i have some good news, after speaking to the THIRD person with customer support for the last hour and 45 minutes i found a solution. MAKE SURE THAT YOU HAVE A GOLD ACCOUNT. A silver account WILL NOT WORK for Destiny. I'm downloading it currently.
    She was nice enough to give me a month of free live for all of my pain and suffering trying to figure this BS out. Good luck!
  10. XDeathItselfX1 Win User

    Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my Xbox.

    I'm having the same problem. I need Destiny today so can anyone help us?
  11. H3llishn00dle94 Win User

    Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my Xbox.

    Had no clue anybody else was having the same problem, this is really pissing me off! I made a live account, and rigged my xbox up and spent the $60 with intentions on playing my game TODAY.
  12. Lrichard1987 Win User

    Can't buy Destiny: The Rise of Iron

    Very similar here, I try going to the store, unable to buy it unless it is apart of a bundle (I have all of the rest already.) I see the pre-order bundle was still in the smart glass app. Purchased it there and doesn't show up in my downloads on my xbox.
    However, it does show up in my purchase history.
Thema:

Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ...

Loading...
  1. Unable to buy ANYTHING on the store with $60 showing up in my micro. Account, but not on my ... - Similar Threads - Unable buy ANYTHING

  2. Im unable to buy fortnite crew on PS5 after I cancelled it on Xbox

    in XBoX Games and Apps
    Im unable to buy fortnite crew on PS5 after I cancelled it on Xbox: I recently switched my xbox to ps5 so i cancelled my fortnite crew and it expired today but i cant renew it, is there anyway I can renew it without goin onto the Xbox and re-installing fortnite?...
  3. I am unable to buy anything have almost 2 months!

    in XBoX Games and Apps
    I am unable to buy anything have almost 2 months!: Basicallyat the start i tried to buy Lethal League Blaze at sale but it appeared a error message of my card information being invalid (which wasn't), i tried other three cards and all of them were...
  4. I am unable to buy realms due to family manager

    in XBoX Accessibility
    I am unable to buy realms due to family manager: when ever I try to press the button to start the free trial It doesn't allow me, it pops up with the message: "You aren't able to buy this item: your family manager won't be able to complete this...
  5. Unable to buy Minecraft for PC in Australia

    in XBoX Games and Apps
    Unable to buy Minecraft for PC in Australia: Every time I try to buy Minecraft on the official site it comes up with an error saying the payment could not be processed. I've tried 4 different browsers, 2 different devices as well as both...
  6. AM UNABLE TO BUY ANYTHING

    in XBoX Games and Apps
    AM UNABLE TO BUY ANYTHING: I have an active account and my debit card is working and is up to date, my account is not suspended but still, i can’t make purchases on microsoft 6d3ab0d2-bf5f-4a33-92ef-beef091f0329
  7. i am unable to buy the division 2 as a digital gift

    in XBoX on Consoles
    i am unable to buy the division 2 as a digital gift: i am unable to buy the division 2 as a gift actually its any game as a gift i can buy them for myself but not as a gift why? also has chatting with a real person been stopped by xbox support? as...
  8. AM UNABLE TO BUY OR GIFT ANYTHING IN MICROSOFT

    in XBoX Games and Apps
    AM UNABLE TO BUY OR GIFT ANYTHING IN MICROSOFT: Am unable to buy anything from microsoft, i have tried every method i have seen re-adding and removing my debit card and doing it again and its not working….i have been trying to contact customer...
  9. Unable to buy fifa 14 digitally

    in XBoX Games and Apps
    Unable to buy fifa 14 digitally: Im trying to buy fifa 14 on the xbox store as i have a series s. Ive looked online for a code to buy but with no luck. Im in the uk. Is it possible to get around this issue...
  10. Unable to buy stuff in MSFS

    in XBoX Games and Apps
    Unable to buy stuff in MSFS: Hi. I tried to buy a new aircraft in microsoft flightsimulator, but the game only wants to add a new payment method. I can't use my card added to my microsoft account. The game seems to think...