Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

Discus and support Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build in XBoX on Consoles to solve the problem; After getting the latest build, I am unable to access settings. I get a black screen. If I hold down the home button, a dialog box opens and asks if I... Discussion in 'XBoX on Consoles' started by gamo62, Mar 6, 2019.

  1. gamo62
    gamo62 Guest

    Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build


    After getting the latest build, I am unable to access settings. I get a black screen. If I hold down the home button, a dialog box opens and asks if I want to Power off the console.

    Alexa will open games, but not the settings. Clicking on the home button does nothing. Tried holding the eject and power button, but all it did was set the resolution to 640x480. Suggestions? Thanks

    :)
     
    gamo62, Mar 6, 2019
    #1
  2. Echo4Ent Win User

    Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

    When you hold the home button, does it give the option to report an issue? If it does, then use that feature, but if it is not there, then the official reddit is the best place to report.
  3. choppyseize Win User

    Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

    You should report the bug in the official reddit and if the issue persists you may want to unenroll the console from the program and soft reset it.
  4. ForzaDrift Girl Win User

    Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

  5. XBF Felixx P Win User

    Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

    Hello
    gamo62
    ,

    Thanks for reaching out to Xbox forums support.

    Have you tried
    Power Cycling / Hard resetting your Xbox
    console or unplugging your Xbox console from the power supply for 5 minutes?

    I would suggest the
    Console Soft Factory Reset
    but you're not able to bring up the settings and you're not able to access the

    backdoor to the troubleshooting screen by holding down the eject and bind button.

    Just to be sure, here are the steps again to access the backdoor troubleshooting screen that allows you to soft factory reset your console.

    1. Hold down the eject and bind button for 10 seconds.

    2. While holding down the eject and bind button (after 10 seconds) hit the power button on the console.

    3. Keep holding down the Eject and bind button for another 10 seconds until you hear a beep or the troubleshooting screen pops up.

    4. Reset console (Keep my games and apps)

    I hope this helps!

    Let us know!

    Felix

    Xbox forums support
  6. Njal the Blue Win User

    XBOX ONE X: Guide Menu no "Swoosh" Sound and annoying sound Issues

    up untill recently mine was making the swoosh sound. Since some of the latest Alpha Skip Ahead builds it has stopped. Is your console pre-owned at all?
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Unable to Bring up Settings Box After Latest Xbox Skip Ahead Build

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