Unable to approve child's use of microsoft account money

Discus and support Unable to approve child's use of microsoft account money in XBoX Games and Apps to solve the problem; I put $10 into my child's microsoft account. He has then asked to purchase Fortnite V-Bucks for $9.99, which sends an approval request to me. When I go... Discussion in 'XBoX Games and Apps' started by MattShrader, Jul 15, 2020.

  1. MattShrader
    MattShrader Guest

    Unable to approve child's use of microsoft account money


    I put $10 into my child's microsoft account. He has then asked to purchase Fortnite V-Bucks for $9.99, which sends an approval request to me. When I go to approve the request it says to put more money into his account. Why does it ask for more money if
    there is already $10 in it?

    :)
     
    MattShrader, Jul 15, 2020
    #1
  2. Smwutches Win User

    Unable to approve child's use of microsoft account money

    He would need enough to cover tax as well.
  3. 1JayMax Win User

    Unable to add money to child account

    Hi Johnny_J

    Thanks for coming to the forums for help. Sorry to hear that you're having issues with crediting a child account. You may have the approval setting turned on which may be preventing you from making the transaction. Here's a link that may help Add
    Money To Your Childs Account


    I hope this helps
  4. hottmama731 Win User

    Cannot add money to my account

    Hello Malissa,

    Sorry for the issue with adding money to the account. Have you tried just purchasing the currency on the child account? Usually when this happens the parent account will get a text/email to approve it. You may want to try a Xbox gift card also, you can purchase
    them anywhere gift cards are sold. These are certain amount of money, and then the child can redeem the code on their account.

    This link will help with the approval of child making a purchase.

    https://support.xbox.com/xbox-one/security/grant-exception-child-content-limits

    Thanks,

    Brad
    I am having the same issue Brad. Maybe a Microsoft issue?
  5. GMS1stLDYCannon Win User

    V-Bucks

    Hello, is the money showing at all on the account???? Does the child have a child account where you have to approve purchases?? When you try to buy the vbucks what happens???
  6. SmartLace1968 Win User

    How do I add game pass for a child account?

    Hi, Hudson!

    Thank you for the update.

    Go to the Microsoft Family Safety website:https://account.microsoft.com/family and sign in with your organizer account.

    And then manage the child account.

    Locate the child's profile under your family group.

    Click on their name to access their account settings.

    Next is to adjust purchase settings by navigating to the Spending section.

    Kindly enable needs organizer approval to buy things if you want to approve or decline their purchases manually. If you'd like them to complete purchases without approval, toggle this off.

    Next is to add funds to their account. You can deposit money into the child’s Microsoft account to allow controlled purchases. Go to Spending > Add Money and choose an amount.

    And you can review their purchase history in the Spending section to keep track of what they buy.

    Thank you for your cooperation.
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Unable to approve child's use of microsoft account money

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