Unable to adjust my chat mixer

Discus and support Unable to adjust my chat mixer in XBoX on Windows to solve the problem; Hi, I have a turtle beach headset that I have used with a previous Xbox and worked and was able to chat fine. I have disconnected it from that Xbox and... Discussion in 'XBoX on Windows' started by Kev Mckinlay, May 8, 2025 at 1:33 AM.

  1. Kev Mckinlay
    Kev Mckinlay Guest

    Unable to adjust my chat mixer


    Hi, I have a turtle beach headset that I have used with a previous Xbox and worked and was able to chat fine. I have disconnected it from that Xbox and connected the headphones to an Xbox x. Now the chat mixer option is greyed out and I am unable to adjust it. I can hear games not a problem just unable to hear anybody in a party chat. I have tried all settings and all sound options and still nothing. I don't have any buttons on my headphones to change any settings. Can anybody help please

    :)
     
    Kev Mckinlay, May 8, 2025 at 1:33 AM
    #1
  2. Phoenix_Reins Win User

    Sound/audio

    Hi YonEer

    Your chat mixer may be set to focus only on the conversation. To adjust the level of sound while communicating, adjust the Chat mixer

    settings:

    Press the Xbox button to open the guide, then select System > Settings.
    Select Display & sound > Volume.
    Select Chat mixer, the choose one of the options.
  3. SwordofWhedon Win User

    Xbox game sounds

    Yes these are basic headsets without additional electronics

    Ok, in the sound mixer, you see the second option? The slider is all the way to the right on the “person” which is game chat. Are you saying inthe post with that picture that you are unable to adjust that slider?
  4. RobertErpelding Win User

    Xbox one elite series 2 no audio

    UPDATE.

    I figured it out.

    Hard reset the xbox with the headset plugged in. The new controller has the chat mixer turned all the way to chat and not to game . Put the mixer back to the middle and it works. Without the hard restart, the option to adjust the chat mixer is gone.
  5. MarkPeterson7 Win User

    Disable Game Audio on headset for Xbox one

    I assume there has been an update, as I can not see/find a chat mixer that allows me to hear chat only in my wireless headset--- is there any other method to use to adjust headset to chat only?
  6. SinistralSpark8 Win User

    Separating game audio and party audio in the Xbox Console Companion app

    Sorry but I have to know, the party chat on PC don't already have a mixer to adjust the volume?
Thema:

Unable to adjust my chat mixer

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