Unable to add friends through iPad app or console

Discus and support Unable to add friends through iPad app or console in XBoX Games and Apps to solve the problem; I can add friends at Xbox.com, but the console and smart glass app fails. See the following link for a screen shot. Imgur Thanks... Discussion in 'XBoX Games and Apps' started by black knighl 2, Apr 23, 2017.

  1. Unable to add friends through iPad app or console


    I can add friends at Xbox.com, but the console and smart glass app fails. See the following link for a screen shot.

    Imgur

    Thanks

    :)
     
    black knighl 2, Apr 23, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Adding Friends

    Hey there simsfreeplay246!

    Are you trying to add friends through the Smartglass app or through the Games app on Windows Phone? If you can try the following steps and let us know the results! Unable to add friends through iPad app or console :)

    • Xbox.com Friends (Search for a friend and then click 'Add friend' on their profile)
    • Xbox One console
    • Xbox 360 Smartglass app
    • Xbox One Smartglass app
    Thanks!
     
    Mister Beep, Apr 23, 2017
    #2
  3. borealkat
    borealkat Guest
    XBOX app: daughter cannot add friends, error message, does not appear online even though signed in

    daughter created account and signed in to xbox via xbox app on ipad. I have created account through xbox app on separate ipad.

    she found me and tried to add as friend "access to feature blocked"

    have gone to xbox.com online and have added daughter account to my own as family, she has confirmed. I have gone into her privacy settings, and allow friends for all settings.

    no change when she tries to add me as friend "access to feature blocked... you are unable to access this feature because of how your account is set up. You can change this by modifying your privacy settings on xbox.com."

    There are no more settings to change.

    have seen a post to try adding friends online via xbox.com when xbox app does not work, however she tried to add me as friend via xbox.com, and nothing seems to happen.

    even though she is online, her status when I look her up via xbox app is "offline". she is definitely online.. she has signed out and back in successfully but status shows offline to me who is following her.

    have tried messaging back and forth, no success. she shows offline, even though active, and she is not able to add me to her friends.

    what gives?

    any help appreciated.
     
    borealkat, Apr 23, 2017
    #3
  4. Unable to add friends through iPad app or console

    Hey there black knighl 2,

    Are you able to add this particular friend on xbox.com as well? What is the error message you see on the console? What about the Xbox App on Windows 10? Do you have the ability to try using that?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Apr 25, 2017
    #4
  5. Mister Mascot Win User

    Unable to add friends through iPad app or console

    Hey there black knighl 2,

    Are you able to add this particular friend on xbox.com as well? What is the error message you see on the console? What about the Xbox App on Windows 10? Do you have the ability to try using that?

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Dj Infiniti Win User

    Can’t add friends on Minecraft app on ipad

  7. Mister Beep Win User

    Adding Friends

    Hey there simsfreeplay246!

    Are you trying to add friends through the Smartglass app or through the Games app on Windows Phone? If you can try the following steps and let us know the results! :)

    • Xbox.com Friends (Search for a friend and then click 'Add friend' on their profile)
    • Xbox One console
    • Xbox 360 Smartglass app
    • Xbox One Smartglass app
    Thanks!
  8. RobbyPorter Win User

    Minecraft PE can't add friend to my child's Minecraft account.

    How were you able to add your children as friends on their respective accounts? I am also having the same issue with them requesting friends on their ipad app—but none of the settings options allow me to fix it or address it for them.
  9. Miss Bijoux Win User

    Can't "Friend" another Xbox Live user

    Hey Balord -

    Have you tried adding the user as a friend using Xbox.com or a smartphone app as well as the console? Are they able to add you as a friend? Make sure that everyone has their privacy settings set to allow friends as well. If you are still unable to add the
    user as a friend, there is a possibility they may have blocked you.

    Feel free to keep us posted. :)
Thema:

Unable to add friends through iPad app or console

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