Unable to add credit card

Discus and support Unable to add credit card in XBoX Games and Apps to solve the problem; It said that there might be an error with the billing info, I've tried it about 5 times now with no success. I've never had this problem before, and I... Discussion in 'XBoX Games and Apps' started by xenologer-817956A2-392A-474C-8E3E-31368F8656CE, Feb 6, 2015.

  1. xenologer-817956A2-392A-474C-8E3E-31368F8656CE
    xenologer-817956A2-392A-474C-8E3E-31368F8656CE Guest

    Unable to add credit card


    It said that there might be an error with the billing info, I've tried it about 5 times now with no success. I've never had this problem before, and I can't add it online because in the State/Province drop down thing, there are only states. Also the error
    code is 8c32008.

    :)
     
    xenologer-817956A2-392A-474C-8E3E-31368F8656CE, Feb 6, 2015
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Unable to add credit card

    To sort out this issue you should contact xbox chat support billing section:

    support.xbox.com/.../contact-us

    or if you are part of the USA/CA region you can contact this free toll nr: (800) 469-9269
     
    M3tal Daz3, Feb 6, 2015
    #2
  3. Camtekz
    Camtekz Guest
    Unable to add credit card

    When trying to add my credit card to pre order a game. I entered the details and click save. It goes to load but then it doesn't add the card. No error code comes up
     
    Camtekz, Feb 6, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Unable to add credit card

    I think you're missing a digit there. I believe the code may be 8C320008. That error code suggests that you may have an expired/dead card on your account. If you remove it you should be able to add the new one.

    If you cannot do this and continue to have issues then you should contact phone support for more assistance. If you live in North America then dial 1-800-469-9269
     
    onyxishere, Feb 7, 2015
    #4
  5. M3tal Daz3 Win User

    Unable to add credit card

    To sort out this issue you should contact xbox chat support billing section:

    support.xbox.com/.../contact-us

    or if you are part of the USA/CA region you can contact this free toll nr: (800) 469-9269
  6. onyxishere Win User

    Unable to add credit card

    I think you're missing a digit there. I believe the code may be 8C320008. That error code suggests that you may have an expired/dead card on your account. If you remove it you should be able to add the new one.

    If you cannot do this and continue to have issues then you should contact phone support for more assistance. If you live in North America then dial 1-800-469-9269
  7. Mr Monopolopoly Win User

    Unable to add credit card

    I'm having the same issue, I've contacted support twice but nothing has worked so far. Would really appreciate if someone knew how to solve this
  8. onyxishere Win User

    Unable to add Credit Card

    Try removing all cards, deleting your Marketplace System Data from the System Items folder on your Hard Drive, clearing your System Cache, restarting your Xbox, THEN adding your card.

    If you can't do it that way, try adding a card from billing.microsoft.com
  9. SammyVS Win User

    Unable to add credit card

    I'm Samy an independent advisor. Welcome to the community. How are you?

    Ask your friend to add their card in a browser using this link. It may be necessary for him to delete the card from the other account before adding the card to a new account.

    https://account.microsoft.com/billing/payments
Thema:

Unable to add credit card

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