Unable to add another payment option

Hello Artemis_661,

Thank you for sharing this concern with the community. Please be guided by the fact that our support boundaries are limited to what we can do or recommend on our end. For this reason, I kindly request that you contact the live support team, who are better equipped to handle your case, which involves account and personal information that cannot be posted here in the community. You can reach them by following the steps below. Thank you for your understanding and cooperation.

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Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

Try adding your payment method through this website

https://account.microsoft.com/billing/payments

- Try using different browsers and devices.

- Try adding the payment method by adding the information completely in uppercase or completely in lowercase.

- Make sure the information matches the information you provided to your bank.

If in your country it is available to pay with Paypal in the Microsoft store, the fastest and most effective solution is to associate your card to Paypal and then associate Paypal to Microsoft.

In case this doesn't work and as you have had the problem for months, you should seek help from a Microsoft agent through the contact page that you can find in any browser.

Remember that this is a public forum and that those of us who participate in it are common players, I'm not part of Microsoft support nor can I enter the system, the only thing I can do is provide you with information that might help you. I hope you will understand

Best regards.

Follow up: It seems that this is an issue with an out-of-date browser. Resolved on my end.

To successfully use a Paypal account as an Xbox Live payment method, you must have a billing agreement ID from Paypal, which will set permissions to allow reoccurring payments... the issue, usually, is that Paypal may be ready to accept the charge, but won't
authorize it for automatic renewal... this kind of block can occur if you have previously used it, removed it (thus ending the agreement), and then attempt to start it again... I would suggest contacting Paypal to check if they have a block in place and ask
them to remove it!

Hope this helps your situation, if not let us know and we'll see what other options we have!

I don't have an attached credit card, but I do have a confirmed bank account, and a positive money balance on the account. I don't have another account I could try linking. But as I stated in my original post, I was able to link this account before, and
can't now...