Unable to add a bill address for "Your city, state/province, and postal code info ...

Discus and support Unable to add a bill address for "Your city, state/province, and postal code info ... in XBoX Games and Apps to solve the problem; Hi guys: I 'm right now in Thuwal, Jeddah, Makkah Province, KSA with a post code 23955-6900, but each time when I try to add this into my bill... Discussion in 'XBoX Games and Apps' started by CombativeElm718, Nov 26, 2015.

  1. CombativeElm718
    CombativeElm718 Guest

    Unable to add a bill address for "Your city, state/province, and postal code info ...


    Hi guys:

    I 'm right now in Thuwal, Jeddah, Makkah Province, KSA with a post code 23955-6900,

    but each time when I try to add this into my bill address, I got "Your city, state/province, and postal code info didn't match."

    So what should I do?

    Thanks!

    :)
     
    CombativeElm718, Nov 26, 2015
    #1
  2. im scrued
    im scrued Guest
    Massive problems with the Xbox one marketplace

    So here's the deal, came on xbox.com on my laptop and added a credit card attached to my account via email and whatever. Then I go to xbox live to purchace something that is free (Eg:Evolve open beta) and the credit card I've listed isn't there as a payment
    option so i have to add it again, this time when I add the credit card on the xbox one as it prompts me for "what state/province" and then there's a scroll down list of states with absolutely no provinces listed to match with my postal code... seeing as i
    live in Canada and my postal code is verifying my credit card i can't make any purchases if there isn't a *** province to pick from. I've checked all my information from xboxlive.com and it's all correct stating I live in Ontario and i have the right address
    and all, but none of it is brought over to the xbox when making a purchase. This is really frustrating me how it's asking for my "state/province" and doesn't list any provinces when my account and everything is from canada.
     
    im scrued, Nov 26, 2015
    #2
  3. Spinner2503
    Spinner2503 Guest
    Solve the problem of billing

    Dear supporter!

    I have a problem with billing. The window shows me the next: The postal code you entered doesn't match your city and state or locale. Please enter a valid postal code for your city and state or locale.

    I'm from Estonia and as I remember, added locale as Other or Russia, but I lived here of all times. If I did it, can I change a Locale without of leaving billing because I have some credit in my account and I want to pay for some games?
     
    Spinner2503, Nov 26, 2015
    #3
  4. CombativeElm718
    CombativeElm718 Guest

    Unable to add a bill address for "Your city, state/province, and postal code info ...

    And if I try to add that on the website, I got

    "

    Uh oh... that should not have happened.

    It appears you have found a glitch in the system.

    date: 26/11/2015 18:43:23

    code: 6C

    s: AfmW9L37BQDOpY6vzr081Q==

    id: 488c1d90-48ba-4538-a809-ccff53f6a6d0

    req: 659e7b97-ed57-4a1e-9787-757b414c06e3

    "

    Appreciate it!
     
    CombativeElm718, Nov 26, 2015
    #4
  5. CombativeElm718 Win User

    Unable to add a bill address for "Your city, state/province, and postal code info didn't match."

    And if I try to add that on the website, I got

    "

    Uh oh... that should not have happened.

    It appears you have found a glitch in the system.

    date: 26/11/2015 18:43:23

    code: 6C

    s: AfmW9L37BQDOpY6vzr081Q==

    id: 488c1d90-48ba-4538-a809-ccff53f6a6d0

    req: 659e7b97-ed57-4a1e-9787-757b414c06e3

    "

    Appreciate it!
  6. dogtagmonkey33 Win User

    Xbox One Games - State/Province Problem

    I tried every button and could not get it to change. I entered my Canadian city and Canadian postal code but because the state was wrong I could not add my credit card. Such a weird problem.
  7. OK Fowl Win User

    Error 8C15000C followed by 8c150009

    Here is some info on those error codes: https://support.xbox.com/en-US/error-code-lookup?code=8C15000C

    This may mean that you have entered one of the following incorrectly:

    • Billing address
    • Zip Code or postal code

    The information you entered doesn't match the billing address or code used by your credit card company.
  8. XBF Jasmine Z Win User

    Formato de Codigo postal incorrecto [Incorrect postal code format]

    Hi Juan,

    Thanks for reaching out to us here on the Forums!

    So, when trying to enter the postal code to complete a purchase, it states the code is incorrect? If
    it is showing a statement about the account address/postal code, then you would need to make sure the address is correct.
    Check the billing address and
    make sure it matches the bank account address. Also, were you able to complete purchases before or has it shown this error before?

    Give this a try and let us know how it goes :)
  9. preetfernandes Win User

    8c15000c status code error

    this time finally i checked everything as stated this problem never arrived earlier how come suddenly this error arrives and means that billing address does not match with credit card payers address or so or any thing related to postal code ,and when i
    am about to renew my xbox live membership that time everything is correct and postal code billing address matches automatically is there any explanation or else i am wasting my time
Thema:

Unable to add a bill address for "Your city, state/province, and postal code info ...

Loading...

  1. Unable to add a bill address for "Your city, state/province, and postal code info ... - Similar Threads - Unable add bill

  2. Unable to add money to my child's Microsoft balance

    in XBoX Accessibility
    Unable to add money to my child's Microsoft balance: I can get all the way to the choose payment method screen, but the "Buy" option is a greyed out blue and not clickable. I have removed and re-added my payment method, but it's still not working....

  3. Unable to add friends on minecraft

    in XBoX Games and Apps
    Unable to add friends on minecraft: Hi so I've been trying to add friends on minecraft but it tells me I cannot bc how my Microsoft account is setup. Everything is enabled all privacy settings. I don't know how to fix it nothings...

  4. Unable to add a Passwordless account on XBox Series X

    in XBoX Accessibility
    Unable to add a Passwordless account on XBox Series X: I have created a Microsoft account for my son (9 years old) I enabled passwordless on the account. I tried to add the account to my XBox Series X home console but after entering the email...

  5. Unable to add new friends or view new friends on console

    in XboX Insiders
    Unable to add new friends or view new friends on console: There seems to be a bug on the console where on the latest OS version, I can not add new friends. When I add new friends, I see "cancel friend request" like its waiting for the other person to...

  6. Unable to update Family Safety to allow child to add friends in Minecraft (he's playing on...

    in XBoX Rewards & Social
    Unable to update Family Safety to allow child to add friends in Minecraft (he's playing on...: My son is playing Mine Craft on his PC. He's attempting to add friends, but it's saying 'the parent needs to go to Family Safety to enable him to add friends.' I've gone to Microsoft's Family...

  7. I am unable to add UPI as Payment Method

    in XBoX on Windows
    I am unable to add UPI as Payment Method: Hello, recently I bought an Xbox Game Pass and used UPI as the payment method. However, to my surprise, on the day of its renewal, my UPI account was automatically deleted, and now I am unable to...

  8. Unable to add xbox friend as EA friend in FC24

    in XBoX Games and Apps
    Unable to add xbox friend as EA friend in FC24: I’ve got 2 XBOX series X for my 2 sons both with Xbox Series X/S version of FC24 installed. They are in same room and both connected online. Both are using family accounts on Xbox and both have...

  9. Unable to add new account

    in XBoX Accessibility
    Unable to add new account: Hi there. Will appreciate any help. Trying to create a new account on a new xbox series x. After clicking “add new” a white spinning wheel appears and after some time takes back to the home...

  10. I am unable to add or communicate with friends despite having the correct online privacy...

    in XBoX Rewards & Social
    I am unable to add or communicate with friends despite having the correct online privacy...: I am unable to add any friends at all on xbox x, pc, or cell phone app. I can't message or join parties either despite the proper settings. 4eebcb82-bf07-4041-ac93-0d2ad44f1391