Unable to access Xbox game pass ultimate games on PC

Hello oussama tlig,

Thank you for contacting the Xbox Support forums. I understand that you are unable to find a specific game title while using the Xbox app. Before we try to troubleshoot, please confirm that you have a Game Pass Ultimate subscription. a Game Pass Ultimate subscription is required to access any PC Game Pass titles. You may view your account status by visiting View and manage your subscription; there is a link that directs you to login with your account at the bottom of the page.

If you have a Game Pass Ultimate subscription and still do not have access to PC Game Pass titles, please respond back to this thread.

Thank you,

-Tali

Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.

Hi there AmericanHunt.

Check you subscription to make sure that you are subscribed to Xbox game pass ultimate.

You can only access PC games via game pass if you pay for a sperate subscription to PC game pass or you have Xbox game pass Ultimate.

A game pass for you Xbox is exclusive to your Xbox.

I have Xbox Game Pass Ultimate. It said it comes with access to Game Pass for PC. It was the promotional $1.00 price.

Hello dannyheaton,

Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

Xbox Game Pass Ultimate is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
to use Xbox Live Gold features.

Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

purchase an Xbox Live Gold subscription in order to continue using online features for your console. We hope this information helps
dannyheaton!