Unable to Access Space Marine 2 Multiplayer Despite Active Game Pass Ultimate Subscription

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I am sorry that you are experiencing this issue with the game Space Marine 2.

In this case, you have already tried several methods to fix the problem and it did not work. I recommend that you contact the game's support so that they can check this specific problem.

The link below will provide support.

https://support.focus-entmt.com/hc/en-us/catego...

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information. Be aware of advertisements on the site that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Carefully research any product advertised on the site before deciding to download and install it.

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in response. I am just a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Kind regards Tadeu

Hi there! This is Virginia O.

I understand that you are experiencing issues playing games online.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectation properly, the subscription required to be able to play online games on the Xbox is the Xbox game pass core or the Game Pass Ultimate.

You should have one of the subscription active on the account because it will give you access to online games and multiplayer access too.

Please check subscription status, the Xbox Game pass core or the Ultimate pass subscription should show up as active on the account. Go to Settings > Account > Subscriptions on your Xbox to see if your Game Pass is active.

Thank you for your cooperation.

Hi Liniaxx!

In order to access gaming online or play online/multiplayer on Xbox, you must have an active Xbox Live Gold subscription or Xbox Game Pass Ultimate subscription.

Learn more about that here https://www.xbox.com/live/gold

Hi Daniel! My name is Stephanie and I'm more than happy to help you out!

May I ask, are you trying to play online games on your Xbox console?

If yes, according to this Xbox article: (https://support.xbox.com/en-US/help...ge-subscriptions/xbox-game-pass-ultimate-faq)

"Xbox Game Pass Ultimate includes all benefits of Xbox Game Pass Core, which gives you access to multiplayer games on your console. (Free-to-play games include online multiplayer without an Xbox Game Pass Core subscription.)"

You will need to have an active Xbox game pass ultimate or Xbox game pass core to enable the online multiplayer feature and play online games. Without the subscription, you can only play your games offline.

There are certain games that don't have offline but online multiplayer only which needs an Xbox Game Pass Core or Xbox Game Pass ultimate subscription in order to play them.

Kind regards,
Stephanie

Hello, if you have an Xbox Game Pass Ultimate subscription, then you only need one subscription for your two children to play together online.

That's because Xbox Game Pass Ultimate includes all the benefits of Xbox Game Pass Core, including access to online multiplayer games.

If you have an Xbox Game Pass Core subscription, then you will need a subscription for each child. This is because Xbox Game Pass Core does not include access to online multiplayer games.

If you have an Xbox Game Pass for PC subscription, then you don't need a subscription for your two kids to play together online. This is because online multiplayer games on PC are free.