Unable to access other Xbox account

Discus and support Unable to access other Xbox account in XBoX on Consoles to solve the problem; Hey there guys, I was just wondering if there was any way of retrieving my other gamertag? I cannot for the life of me remember the e-mail or... Discussion in 'XBoX on Consoles' started by KilledSwine, Jan 11, 2014.

  1. KilledSwine
    KilledSwine Guest

    Unable to access other Xbox account


    Hey there guys,

    I was just wondering if there was any way of retrieving my other gamertag? I cannot for the life of me remember the e-mail or password, and on the account I never had a card linked, but I do have access to the original points card that was used?

    Is there a way of checking what gamertag the code was redeemed to? I remember the password for the gamertag, but not the tag itself.

    Look forward to hearing from anyone.

    Thanks

    :)
     
    KilledSwine, Jan 11, 2014
    #1
  2. Pandasaur cx
    Pandasaur cx Guest
    Cant get passed my terms and agreements..

    If you're unable to accept the terms of use as Child and Parental then you'll unable to access Xbox LIVE with that specific account. Therefore, you'll have to create a new account to play with other players. Quite sorry.
     
    Pandasaur cx, Jan 11, 2014
    #2
  3. SwinBob72
    SwinBob72 Guest
    changing email address associated with xbox

    No, don't do it!!!

    I tried to do exactly this 5 months ago with my old gamertag, and it completely borked my XBL account. My account ended up not being able to 'purchase' anything from the xbl store (including free stuff, games with gold freebies & demos), unable to log in on any other device/system/webpage except the xbox itself, and unable to redeem codes or manage payment options so I couldn't even renew my gold sub, when it ran out last month.

    All this has been going on for 5 months and MS can't seem to fix it. I would find it easier to take (the fact that they can't/won't fix it that is) if it was only me it was happening to, but there are a lot of people who have had the same problem, there's even a 49 page thread about it on the support forums Unable to download items, view account details or access website. - 03 - Managing my Xbox Live Account on Xbox 360 - Xbox 360 Support - Xbox.com Forums - Xbox.com and MS just seem to be unable to work out how to fix it.

    Some of the guys on there's accounts have been bust since July last year. I've ended up creating a new account, just so I can actually use my XB1.
     
    SwinBob72, Jan 11, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Unable to access other Xbox account

    You would need to contact support. As long as you can verify that you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jan 11, 2014
    #4
  5. KilledSwine
    KilledSwine Guest
    Would it be possible for it to be searched by the points that were added to the account?
     
    KilledSwine, Oct 31, 2018
    #5
  6. KilledSwine Win User

    Unable to access other Xbox account

    Would it be possible for it to be searched by the points that were added to the account?
  7. Smwutches Win User

    Unable to access other Xbox account

    You would need to contact support. As long as you can verify that you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. Pandasaur cx Win User

    Cant get passed my terms and agreements..

    If you're unable to accept the terms of use as Child and Parental then you'll unable to access Xbox LIVE with that specific account. Therefore, you'll have to create a new account to play with other players. Quite sorry.
  9. Francia J. Win User

    Unable to access other

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    If I may ask, what are you trying to access? Also, what is the error that you're getting, Serena?

    This will determine the steps we have to perform.
  10. voteDC Win User

    Internet Explorer Pornography: Need an ability to create password for Privacy Settings just like the password on Family Settings

    Why not enable the requirement of a password on your account to prevent others from using it?

    That way they'd be unable to access your account to disable the block.
Thema:

Unable to access other Xbox account

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