Unable to access my xbox profile online

I would like to change my parental control settings because I am unable to access 'Find New Tunes' on Forza Horizon 4. My restricted content is 'Unrestricted' but I cannot access all the features on Forza.

Thanks

-Nick

you wont be able to change the parental controls on your account. only the person who has the parent account can make those changes to the settings

Have you also tried incognito mode?

Sounds weird, but sometimes even after clearing cache and cookies, that might work.

That hasn't worked. I might try my mobile data?

Have you also tried incognito mode?

Sounds weird, but sometimes even after clearing cache and cookies, that might work.

Hello iNikc,

Thank you for posting here on the Xbox forums. We understand you are having issues logging into your account online. Have you already tried using a different browser on your device? If possible, try that out and let us know the results.

If the above doesn't resolve the issue, we recommend using a different device.

Hope this helps!

Hello ,

Thank you for posting here on the Xbox forums. We understand you are having issues logging into your account online. Have you already tried using a different browser on your device? If possible, try that out and let us know the results.

If the above doesn't resolve the issue, we recommend using a different device.

Hope this helps!

Hello!

I have tried to use a different device and browser. I have tried my phone and a different laptop. I have also tried clearing cache and cookies