Unable to access my settings

Discus and support Unable to access my settings in XBoX Accessibility to solve the problem; Every time I click a link on the Xbox site I am redirected to the support page. This means I am unable to change any of my privacy settings for... Discussion in 'XBoX Accessibility' started by ShayCoates, Apr 20, 2021.

  1. ShayCoates
    ShayCoates Guest

    Unable to access my settings


    Every time I click a link on the Xbox site I am redirected to the support page. This means I am unable to change any of my privacy settings for accessing the realms option on Minecraft. Please resolve this issue.

    :)
     
    ShayCoates, Apr 20, 2021
    #1
  2. LIVEXBOXPLAYER4 Win User

    Unable to access my settings.

    I actually got my dad to log into his account yesterday, and even he is confronted with the same exact page when he tries to change both my and his own settings.
  3. XBF Mohammed C Win User

    Unable to access my settings.

    This is likely due to the fact that you are a child account, in this case you won't be granted access to the link since it requires an adult account to change them for you!
  4. XBF Mohammed C Win User

    Unable to access my settings

    Hello ShayCoates, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    Please visit the link below, it will guide you to navigate through the privacy settings, and change the ones that forbid you from accessing a Realm: Manage Xbox online safety and privacy settings for your family group | Xbox Suppor

    Section: Manage settings on Xbox.com

    If you are a child account, I am afraid you cannot access them as this need an adult account to change them for you!

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  5. XBF Aicha T Win User

    Unable to access the settings to access realms

  6. pasqualeeno Win User

    Unable to access the settings to access realms

    Hi!

    Clear your browser history (how to do) and login to https://account.xbox.com/settings using your Microsoft account. If the issue persist, try to connect using a different browser (e.g. Edge).

    If yours is a child account, you can't change privacy settings. Child accounts are considered all accounts under the age of 16 for the US & EU, 19 for South Korea. If there isn't an adult account associated with the child account, the adult will have to make a Microsoft account & associate the already created child account with it. Only parent accounts can change settings.

    You can check the date of birth on your profile here: https://account.microsoft.com/profile/

    This article provides the privacy settings required to enable Minecraft realms access:

    I'm trying to set up an Xbox Live or Microsoft Account (including Realms access for Child Accounts!)

    Regards
Thema:

Unable to access my settings

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