Unable to access my Microsoft account.

So is Microsoft unable to access the data as well? Then who can access the data which says which Microsoft account is linked to my PSN account?

Greetings ReganBrandon,

Sorry to hear about your account being locked out.

I would double check your spam/junk folder for the verification codes, just in case your mail filtering is blocking them.

We take account security very seriously and have steps in place to get you back and running in case you lose access. It sounds like you're already starting this process. I would recommend checking the following article here for additional steps, including an account recovery form.

Please note that when submitting an account recovery form, it can take up to 30 days for the account to be unlocked as all information is reviewed by our security team. This is also why it is important that you try to supply as much information as possible when filling out the form to ensure we can get you back up and running as soon as possible.

Once in your account, feel free to take a minute and update the security information and add additional phone numbers or emails as needed to make sure you can get back in later if there are any additional security concerns.

Hope this helps!

Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card at a retailer. It's not possible to use the currency in your account.

Finally seem to be getting somewhere with this. My issue on the Microsoft support forums ended up getting escalated, and the Global Escalations rep informed me that I am unable to perform validation to access my account.

Direct quote: "We request that you contact Xbox support and educate them that Microsoft account is unable to perform validation for your account."

Where should I go from here?

I would beg to differ a little on that. I had a Mojang account, migrated it to Microsoft Games account, everything worked because I currently have a running Realms account and monthly bill that I started before migrating my email to a Microsoft 365 Business account.

I am no longer able to access the Microsoft Games account because my email account is considered a Work account because it is running on Microsoft 365.

Had access prior to Microsoft Games account and all was right in the world.

Migrated my email to Microsoft 365 Business and more and more becomes wrong in the world. I am unable to get into my Games account, I am unable to cancel my Realms monthly billing, and I don't want to get started with the issues I have with Microsoft 365. Because Microsoft's decisions of "This is for work, so personal stuff is a no no" is extremely frustrating.