Unable to Access "My Account", unable to purchase games, unable to get Live Gold Game

1) unable to Access "My Account", it only shows:

Ale ne... tohle se nemělo stát.

Zdá se, že jste objevili chybičku v systému.
[table][tr][td]date:[/td][td]27. 9. 2014 17:51:05[/td][/tr][tr][td]s:[/td][td]cgl4BIIWfRlb5pPoYMtC4VQR+sHqEIlx77XwSnnW+Zc=[/td][/tr][tr][td]req:[/td][td]5e0d69fe-81f0-4e53-a942-09fd76cc26ac[/td][/tr][/table]

2) Unable to get Live Gold game & unable to get World Of Tanks game

Ends always with something like "We are sorry. Purchase cannot be complete now. Repeat action" (shows czech langauge in there of course)

LIVE GOLD membership is paid (can be seen in account management outside of Xbox live) so this should not be a reason.

So, what's going on here?

D-

:)

 

changing email address associated with xbox

No, don't do it!!!

I tried to do exactly this 5 months ago with my old gamertag, and it completely borked my XBL account. My account ended up not being able to 'purchase' anything from the xbl store (including free stuff, games with gold freebies & demos), unable to log in on any other device/system/webpage except the xbox itself, and unable to redeem codes or manage payment options so I couldn't even renew my gold sub, when it ran out last month.

All this has been going on for 5 months and MS can't seem to fix it. I would find it easier to take (the fact that they can't/won't fix it that is) if it was only me it was happening to, but there are a lot of people who have had the same problem, there's even a 49 page thread about it on the support forums Unable to download items, view account details or access website. - 03 - Managing my Xbox Live Account on Xbox 360 - Xbox 360 Support - Xbox.com Forums - Xbox.com and MS just seem to be unable to work out how to fix it.

Some of the guys on there's accounts have been bust since July last year. I've ended up creating a new account, just so I can actually use my XB1.

 

Dashboard lag

I believe the pins are stored "In the Cloud"

When my internet cut out, I rebooted my system, and was unable to access the internet. On my pins it said "Log in to Xbox Live to get your pins".

May be something to do with that?

 

Hey there PandaVlak!

Sorry to hear about the account issues, I can definitely understand how frustrating that could be. In order to get this issue sorted, I recommend reaching out to phone support through our Contact Us page
for further assistance. Feel free to post back letting us know how things went.