Unable to access messages on xbox.com

Discus and support Unable to access messages on xbox.com in XBoX on Consoles to solve the problem; https://account.xbox.com/en-CA/Messages?xr=mebarnav gives me this error message Uh oh... that should not have happened. It appears you have found a... Discussion in 'XBoX on Consoles' started by Garret1234, Apr 14, 2015.

  1. Garret1234
    Garret1234 Guest

    Unable to access messages on xbox.com


    https://account.xbox.com/en-CA/Messages?xr=mebarnav

    gives me this error message

    Uh oh... that should not have happened.

    It appears you have found a glitch in the system.

    date: 2015-04-14 7:27:48 PM

    s: 3YM9PLbxQS+HagTK/DC2rzo0afXCIc2uv5e8TgrgVt8=

    r

    :)
     
    Garret1234, Apr 14, 2015
    #1
  2. Eagle41
    Eagle41 Guest
    Xbox.com Unable to access Messages

    I have been having this problem for WEEKS! Below is the message I receive on XBOX.com when I select the "Messages" tab:

    "Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system. Please try again later.

    date: 12/31/2015 4:10:59 AM

    s: H1npqVTC5vqHIr6X0sxYv1lYmWf4TrG5NTsWk5ljqUo=

    req: ea462977-aef5-4517-ba6d-857a3e3e798b"

    Also, when I click the "Messages" link on my Windows 10 XBOX app, the app just shuts down. This has been going on for TOO LONG! This needs to be fixed ASAP!
     
    Eagle41, Apr 14, 2015
    #2
  3. Troskey
    Troskey Guest
    Xbox.com Unable to access Messages

    UPDATE - Signed out and back into W10 Xbox app and I am now able to access messages
     
    Troskey, Apr 14, 2015
    #3
  4. Garret1234
    Garret1234 Guest

    Unable to access messages on xbox.com

    I was just chatting with a support rep and they told me there may be some kind of enforcement in place, however my messaging works just fine on the xbox one console and the smart glass app
     
    Garret1234, Apr 14, 2015
    #4
  5. Miss Diggz
    Miss Diggz Guest
    Hey there Garret1234,

    Thanks for bringing this to our attention. This issue is currently being investigated by the proper teams. We will be sure to provide an update as soon as more information becomes available. Thank you for your patience!
     
    Miss Diggz, Apr 14, 2015
    #5
  6. ya the same thing is happening to me
     
    MinecraftMarcus1, Apr 23, 2015
    #6
  7. same here

    I was in the process of going through gamertags to change to, seeing what was available, after a while i eventually settled on one, i went to advance to the next screen and it came up with a load of code in two boxes, both boxes were yellowish and on a white
    background,

    after that, i keep trying to log into my XBL acc, but it keeps coming up with my email acc, which is tied to the XBL ACC

    the error is as follows

    date: 01/10/2015 20:21:04

    s: 3YM9PLbxQS+HagTK/DC2rzo0afXCIc2uv5e8TgrgVt8=

    req: 9c5adc15-2ef6-400b-9fdd-1931590f50e8

    Steps to repro: Unsure of hit rate due to unable to recreate the initial issue,

    Browse throught a lot of XBL Gamertags on the check availability screen,

    2: settle on one after about an hour, select to go to it, if the box pops up full of random code and text, bingo,

    3: refresh and back out of this screen, it will take you back to the check availability screen,

    4: after this try again on step 2, but as you know the name just put it in.

    5. observe in theory the code issue.

    ADD Info, I was on Facebook, and the XB website browsing the backwards compatibility list at the same time as doing this.
     
    ArchaicDarkfire, Oct 1, 2015
    #7
  8. Unable to access messages on xbox.com

    Hey there, ArchaicDarkfire! It appears that this issue is separate from yours, and this thread is a bit old. There was a service alert up yesterday that could have been causing your situation. This has been resolved. If you need further assistance, please
    post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. Unable to access messages on xbox.com :)
     
    Misses Quinzel, Oct 31, 2018
    #8
  9. Eagle41 Win User

    Xbox.com Unable to access Messages

    I have been having this problem for WEEKS! Below is the message I receive on XBOX.com when I select the "Messages" tab:

    "Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system. Please try again later.

    date: 12/31/2015 4:10:59 AM

    s: H1npqVTC5vqHIr6X0sxYv1lYmWf4TrG5NTsWk5ljqUo=

    req: ea462977-aef5-4517-ba6d-857a3e3e798b"

    Also, when I click the "Messages" link on my Windows 10 XBOX app, the app just shuts down. This has been going on for TOO LONG! This needs to be fixed ASAP!
  10. Troskey Win User

    Xbox.com Unable to access Messages

    UPDATE - Signed out and back into W10 Xbox app and I am now able to access messages
  11. StarBoy Woofer Win User

    Xbox.com Unable to access Messages

    Okay, I deleted all messages in the smartglass app *except* an empty message from Xbox Live that seems to have appeared with the update to the new UI (just a guess, can't confirm). Still no joy. I *thought* that this empty Xbox Live message was some sort
    of reserved system thing, but the smartglass app let me delete it, and once I did so, messaging on xbox.com started working again. Thanks for the tip, shotinthefoot2!
  12. StarBoy Woofer Win User

    Xbox.com Unable to access Messages

    You're not the only one, I've been experiencing the same for the last couple of days. Messaging on the console works fine, but on xbox.com it sends me to an "Uh-oh, that wasn't supposed to happen" page with some lines of code as you describe. Anybody have
    any insight?
  13. Misses Quinzel Win User

    Unable to access messages on xbox.com

    Hey there, ArchaicDarkfire! It appears that this issue is separate from yours, and this thread is a bit old. There was a service alert up yesterday that could have been causing your situation. This has been resolved. If you need further assistance, please
    post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)
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Unable to access messages on xbox.com

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