Unable to access "hints" option

Discus and support Unable to access "hints" option in XBoX Games and Apps to solve the problem; I have spoken with 2 different support folks and neither has been able to help. I purchased a one year Solitaire upgrade for the sole purpose of... Discussion in 'XBoX Games and Apps' started by puregold24karat, Oct 27, 2017.

  1. puregold24karat
    puregold24karat Guest

    Unable to access "hints" option


    I have spoken with 2 different support folks and neither has been able to help. I purchased a one year Solitaire upgrade for the sole purpose of getting a "hint" option for the advanced games. Nothing. The Xbox tech said he didn't have many requests for
    these games, so referred me to this site. I am not sure how this will help as the problem seems to stem directly from Microsoft.

    :)
     
    puregold24karat, Oct 27, 2017
    #1
  2. VibroPlex
    VibroPlex Guest
    UNABLE TO ACCESS PAYMENT OPTIONS

    Only recent versions of IE can make a PC 'Trusted' and only IE can access the cookies used to show a PC is 'Trusted'. Sorry, no Trusted Macs, tablets or Linux boxen.
    It also requires installing
    http://windows.microsoft.com/.../essentials-home

    Go on a PC to http://account.live.com , sign in there, and then click on Edit Security Info below.

    Select Add under Trusted PC and it will walk you through the steps to make your PC 'Trusted' which eliminates the need for verify codes.
     
    VibroPlex, Oct 27, 2017
    #2
  3. WPAK
    WPAK Guest
    UNABLE TO ACCESS PAYMENT OPTIONS

    @Team RodZilla you also need a confirmation code when you're using IE when your computer isn't setup as trusted in the security proofs
     
    WPAK, Oct 27, 2017
    #3
  4. VibroPlex Win User

    UNABLE TO ACCESS PAYMENT OPTIONS

    Only recent versions of IE can make a PC 'Trusted' and only IE can access the cookies used to show a PC is 'Trusted'. Sorry, no Trusted Macs, tablets or Linux boxen.
    It also requires installing
    http://windows.microsoft.com/.../essentials-home

    Go on a PC to http://account.live.com , sign in there, and then click on Edit Security Info below.

    Select Add under Trusted PC and it will walk you through the steps to make your PC 'Trusted' which eliminates the need for verify codes.
  5. WPAK Win User

    UNABLE TO ACCESS PAYMENT OPTIONS

    @Team RodZilla you also need a confirmation code when you're using IE when your computer isn't setup as trusted in the security proofs
  6. Mister Darcy-9112DFB Win User

    UNABLE TO ACCESS PAYMENT OPTIONS

    Hey there, Tyb Placebo X. I just wanted to follow up here and see if you still need assistance. If so, please let us know and we'll be happy to assist you further. Thanks!
  7. Team RodZilla Win User

    UNABLE TO ACCESS PAYMENT OPTIONS

    The only reason you need a confirmation code is (probably) because you aren't using Internet Explorer to access your account. If you have access to Internet Explorer, you can bypass the need for a confirmation code by using that to access your account.

    I have always received the confirmation code email within moments of trying to access my account, so check your junk mail folder/settings.
  8. WPAK Win User

    UNABLE TO ACCESS PAYMENT OPTIONS

Thema:

Unable to access "hints" option

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