Unable to access EA Play even though i have Game Pass Ultimate?

Discus and support Unable to access EA Play even though i have Game Pass Ultimate? in XBoX Sales and Promo to solve the problem; So I got Game Pass Ultimate about a month ago and was excited to play Sims 4 and a couple other games. But when I turned on my xbox expecting to see... Discussion in 'XBoX Sales and Promo' started by DextremeArrow, Nov 11, 2020.

  1. Unable to access EA Play even though i have Game Pass Ultimate?


    So I got Game Pass Ultimate about a month ago and was excited to play Sims 4 and a couple other games. But when I turned on my xbox expecting to see the EA Plays rectangle be on Full Library, it was still on Available Offers and said I needed to upgrade
    to ultimate. But the problem is that I HAVE ULTIMATE. I tried restarting the console, testing to install the games on phone, everything like that and got nothing. What can i do? I don't want to rebill my subscription since I don't have much cash and am waiting
    to get paid soon.

    :)
     
    DextremeArrow, Nov 11, 2020
    #1
  2. Smwutches Win User

    ea play xbox game pass

    Do you have Game Pass or Game Pass Ultimate? You need Ultimate to access EA Play for free on the console.
  3. WhiteTiger9000 Win User

    EA play

    Yes I know that, I was trying to download Burnout Paradise Remastered which is on EA Play and it is asking me to get EA Play even though I have Xbox game pass ultimate, which includes EA Play. When I signed back in it asks me in the upper right corner to join EA Play.
  4. Mae Sev. Win User

    Why does it say I need to purchase ea play when I try to download a free trial even though I’m game sharing with someone ho has gamepass/ea play

    Hello Angel sosa2,

    Thank you for sharing this with us and welcome to Xbox Forums.

    Based on the information you provided, it appears that you are experiencing an issue with downloading a free trial and being prompted to purchase EA Play even though you are game sharing with someone who has Game Pass/EA Play. I'll be happy to assist you with this.



    Firstly, I would like to clarify that Game Pass and EA Play are two separate subscriptions and having one does not automatically grant access to the other. However, if you have an active Game Pass Ultimate subscription, you can access EA Play at no additional cost.



    Now, coming to your issue, please know that EA play games are not included in the family sharing feature. of Xbox Game Pass Ultimate. Only the owner of the account which has the Ultimate subscription can access the EA Play games. This means that even if you are sharing with someone who has an active Xbox Ultimate subscription unless you also have the subscription activated on your account.



    You can check for more details through this link: EA Play with Xbox Game Pass FAQ



    If there is any misunderstanding or clarifications you want to add, please let me know.



    I hope this information helps.

    Kind regards,



    Microsoft Community
  5. Darryl Rowland Win User

    CAN’T PLAY ONLINE WITH THE GAME PASS CORE !!

    It doesn't seem to work even though I have a disc for the game I tried to play DBD on Disc and still had to pay for ultimate to get online access so I tried it with dayz and the same issue so I have to pay £12.99 to get online multiplayer Access to my games even though I don't want or interested in the likes of EA play and all the other features as I know game pass core doesn't let you play online multiplayer even though it does say it in the perks and benefits section when you purchase it as I had to upgrade to ultimate so I could get on charging me £21.98 in total that day just to get access online multiplayer something isn't right
  6. KJCAPTAIN420 Win User

    I’ve signed up for ultimate game pass and it won’t let me play any EA Access games even though it says it’s included. Keeps saying I have to subscribe for 499 a month.

    I don't think EA access is included with ultimate game pass. I have not seen that kind of deal. I did however buy a year of EA access for $30 and it is totally worth it!! The game pass ultimate is worth it without the EA access included !!! So many games
    ..... So little time!!!
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Unable to access EA Play even though i have Game Pass Ultimate?

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