Unable to access DLC I purchased several years ago.

ErikaAvery · Mar 24, 2015

I purchased the Knothole Island DLC for Fable 2 like a year after the game came out.

A year later I became bored of Xbox and let my Gold membership die out.

Three years ago I made a new profile with a new Gold membership on the same Xbox, which is the one I currently use.

I deleted all my Fable 2 content to make room for other games.

Now I wanted to play Fable 2 again so I purchased it from Games On Demand since I lost the disc long ago.

But since I purchased the DLC with my old profile, I was unable to re-download it.

Since I don't want to re-purchase the DLC, I thought I could just log on to the old profile, download the DLC again and transfer the license to my new profile.

However, my account history (or download history, whatever it's called) in account settings does not list ANYTHING purchased with the account.

I am 100% positive I purchased MANY things with that old account using Microsoft Points Cards at the time, included the Fable 2 DLC.

So what's the problem? Why is it telling me I have to pay for the DLC again on BOTH profiles?

:)

J.R.G. · Mar 24, 2015

Question: If there is a Power Failure will we still get to play the Xbox One?

I will. I purchased a backup generator several years ago.

>

Peace, J.R.

Skairkrowe · Mar 24, 2015

Digital version full priced upgrade

I purchased the digital version of Minecraft for the 360 approximately 4 years ago. Having been unable to purchase an Xbox One until several days ago I was unable to take advantage of the $5 upgrade deal.

Regardless of whether I was able to take advantage of that offer or not, I, myself as well as many other people have purchased this game once before from Microsoft and as such no individuals should be double charged for a game.

Smwutches · Mar 24, 2015

Everything you purchase should show in your download history, nothing gets removed. If you're 100% positive you purchased it with your old account but it's not showing, you'll need to try contacting support to see if they can get it for you. 1-800-4my-xbox
if you're in the US/Canada or
support.xbox.com/contact-us

Smwutches

Everything you purchase should show in your download history, nothing gets removed. If you're 100% positive you purchased it with your old account but it's not showing, you'll need to try contacting support to see if they can get it for you. 1-800-4my-xbox
if you're in the US/Canada or
support.xbox.com/contact-us

Arkham99

I did a license transfer from an Elite to a Slim about one year ago, all though any profile on the Elite was able to access DLC before, after the license transfer process was completed, ONLY the profile that actually purchased the DLC was able to use it
on the new console, any other profile had to buy it "again", eventhough it was on the HD, another profile was unable to access it...

SwordofWhedon

Lego Dimensions was delisted several years ago. The DLC is no longer available

If you already purchased it you can download it fried your order history

SwordofWhedon

The licenses for the game expired several years ago and its DLC was delisted along withthe game for this reason

J.R.G.

I will. I purchased a backup generator several years ago.

>

Peace, J.R.

Unable to access DLC I purchased several years ago.