ultimate word game uploads no more

thank you, your advise was helpful to reload the game

You're welcome, Heinz Siebke.

We're glad that we were able to help you resolve your concern.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

To help other customers searching for help on related issues, please mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).



Kind regards,

Hello Heinz Siebke,

Thank you for posting in Microsoft Community.



We notice that you had issues with Microsoft Ultimate Word Games as it is stuck on loading page. This game has a dedicated team for reporting concern.

There could be several reasons why a game is stuck on the loading page. It could be due to a slow internet connection, server issues, corrupted game files, or outdated drivers. Let us isolate the issue to resolve this.

To troubleshoot the issue, you can try restarting your device, clearing the cache of the game, checking for updates, or reinstalling the game. If the issue persists, you can contact the game's support team or Microsoft customer support for further assistance.

Update the device.

• Install all updates including Optional update.
  
• Restart device
  
• Launch game and check if it is still stuck on loading page.
  

Repair/Reset the game.

• Repair the game by going into Settings > Apps > Apps and feature. For more details see this support article: Repair apps and programs in Windows - Microsoft Support
  
• Launch game and check if it is still stuck on loading page.
  

Check if other games are having issues.

• See if you experience same issue on Microsoft Solitaire Collection if you install it.
  

Uninstall and reinstall the game

• This can often resolve issues with apps that are not working properly.
  
• If that doesn't work, you can try resetting the app by going to Settings > Apps > Ultimate Word Game > Advanced options > Reset.
  
• Launch Microsoft Store and reinstall game.
  
• Launch game and check if it is still stuck on loading page.
  

If the issue persists, you can contact the game's developer for further assistance.



Sincerely,



Microsoft Community Moderator

You may find more info on this page: https://community.microsoftcasualgames.com/games/microsoft-ultimate-word-games/

It is in the Microsoft Ultimate Word Games package. It is called Word Twister.