Ultimate game pass purchase unsuccessful

Discus and support Ultimate game pass purchase unsuccessful in XBoX Games and Apps to solve the problem; A little introduction before I begin, so I am from Egypt and I was recently thinking of purchasing the xbox game pass since it was going to be... Discussion in 'XBoX Games and Apps' started by DFCSecondary, Jun 23, 2019.

  1. DFCSecondary
    DFCSecondary Guest

    Ultimate game pass purchase unsuccessful


    A little introduction before I begin, so I am from Egypt and I was recently thinking of purchasing the xbox game pass since it was going to be available on PC aswell. So I went on my xbox, went to the game pass section but when i was adding the credit card
    card information it asked me for my state even though I don't live in the us and that is clearly in my account info, Anyways so I start trying different methods like using PayPal but it rejects, then I go to the site and try to buy it on there but it still
    puts my country on USA as default when I write the credit card information and I can't even change it from USA to any other country. I am just wondering maybe the service isn't available in my country but it is certainly not exclusive to the US, Right?

    I don't know if this is a bug or if there is something I am missing or don't understand.

    If anyone knows what is happening I would really appreciate it if you answered

    Edit: in the YouTube videos I watched the people have the option to chose a country.

    :)
     
    DFCSecondary, Jun 23, 2019
    #1
  2. WillCowan1 Win User

    Refund Request (Again)

    I bought a Game Pass Ultimate, money was defucted from my account, but Xbox stated purchase was unsuccessful. Who do I contact??
  3. Edgarour Win User

    Ultimate game pass purchase unsuccessful

    a quick option to get rid of doubts is talking by call with xbox support from your country, the information shown above is good but I searched and found nothing related to regionalization
  4. DFCSecondary Win User

    Ultimate game pass purchase unsuccessful

    Okay, thanks.

    Do you know if there are plans to bring it to more countries thought?
  5. Smwutches Win User

    Ultimate game pass purchase unsuccessful

    It's available in more countries, but unfortunately it's not available in Egypt.

    It's available in:

    Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand,
    Norway, Poland, Portugal, Russia*, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea (PC Games plan not available), Spain, Sweden, Switzerland, Taiwan, Turkey (PC Games plan not available), United Arab Emirates, United Kingdom, United States.
  6. HomegrownSilky Win User

    Xbox Game Pass and EA Play

    Did you purchase Game Pass for PC, Xbox Game Pass, or Game Pass Ultimate? Only Ultimate includes EA Play.
Thema:

Ultimate game pass purchase unsuccessful

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