Ultimate game pass HELP!

Hello Muriox,

Thank you for your post. When you purchase Game Pass Ultimate with an active subscription, your remaining time will be converted into Game Pass Ultimate. For more information, please visit this page:

Xbox Game Pass Ultimate FAQ.

I hope this helps.

Hello Tenbrick,

Thanks for reaching out to the forums. We understand you have a question on game pass ultimate. If you have had the ultimate subscription in the past it will not convert for example 1 year of gold to 1 year of game pass ultimate. That is for first time users
of game pass ultimate. Here is the
Ultimate game pass FAQ for more information.

Hope this helps.

Brad

Hello there

There is a plenty information about
Xbox Game Pass Ultimate, and converting Live Gold and/or Game Pass into one Ultimate subscription.

You can't use it for game pass unless you have already game pass ultimate or after redeem the code you get one month of game pass ultimate, more information here

https://support.xbox.com/en-US/help/subscriptio...

Official quote from the Xbox Game Pass FAQ:

"Upgrade to Xbox Game Pass Ultimate. If you have any prepaid time on Xbox Live Gold and/or Xbox Game Pass when you join Xbox Game Pass Ultimate, we’ll apply it to Xbox Game Pass Ultimate, up to a maximum
of 36 months."

Hope that helps