UHD bluray problem XBox one S

Discus and support UHD bluray problem XBox one S in XBoX on Consoles to solve the problem; All my content is upscale in 4K on my 4K tv (samsung UN65HU7250), except when i use UHD blu ray, this one play in 1080p! Any idea about my problem?... Discussion in 'XBoX on Consoles' started by ItsParN, Aug 11, 2016.

  1. ItsParN
    ItsParN Guest

    UHD bluray problem XBox one S


    All my content is upscale in 4K on my 4K tv (samsung UN65HU7250), except when i use UHD blu ray, this one play in 1080p!

    Any idea about my problem?

    :)
     
    ItsParN, Aug 11, 2016
    #1
  2. liuszuping
    liuszuping Guest
    The Xbox One S 4K Blu-Ray Player Is A Disaster...Good Job!!

    xbox one s : firmware 10.0.16299.4037

    uhd bluray and bluray disc, uhd bluray is bleached!! bluray noise levels are consistently elevated!!

    I thought I had cataracts or color blindness....This console can really play uhd bluray or bluray?

    UHD bluray problem XBox one S [​IMG]
     
    liuszuping, Aug 11, 2016
    #2
  3. Xbox One S Blu Ray Player Issues

    Every bluray I have (one 4k UHD Bluray and dozens of regular bluray titles) does not work with the Xbox One S I have. They work just fine in my other Xbox One (regular 500gb, not S or elite XBO, and obviously not the 4k UHD bluray) but every time I get an
    HDCP error for 5 minutes flipping between the error screen and bluray app frozen, then it just tells me it cannot read the disc. Apparently the Xbox One S needs a different bluray app than the regular Xbox One bluray app. Maybe if the community was allowed
    to make a bluray app for the Xbox One S it could save Microsoft some face since I have more faith in the community at fixing a problem via their own bluray app than Microsoft fixing it.
     
    BrosefStalinZ28, Aug 11, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    UHD bluray problem XBox one S

    Hey ItsParN -

    I'd like to get a little bit of clarification -

    1. Easy one first - Please double check that you are using the UHD disc and not the 1080p Blu-Ray disc of your movie.
    2. Where are you seeing that your Blu-Ray is only being shown in 1080p?
    3. What movies are you experiencing this with?
    Now, as far as some troubleshooting goes, we have a guide for
    troubleshooting 4K and HDR on Xbox One S
    . Additionally, you could try
    uninstalling
    the blu-ray player,
    power cycling
    your Xbox One S console, and then re-installing the content and trying again.

    Keep us posted! UHD bluray problem XBox one S :)
     
    Miss Bijoux, Aug 12, 2016
    #4
  5. WILDman260
    WILDman260 Guest
    I'm having similar problems... there is definitely an issue with either the Blu-ray app or the latest system update. None of my normal Blu-rays upscale to 4k anymore. And I've tried literally everything to fix it, nothing works. Xb Support on Twitter is
    no help at all, they just want to blame it on everything else.

    This needs to be investigated further by MS in-house because it's getting annoying not being able to use my XB1 S like I'm supposed to.
     
    WILDman260, Aug 12, 2016
    #5
  6. Mine is doing the same on Xbox One S ... and plus the Audio Sync issues make it like watching a Bruce Lee flick
     
    WYLD STALLYNS77, Aug 12, 2016
    #6
  7. ItsParN
    ItsParN Guest
    Miss Bijoux

    Easy one first - Please double check that you are using the UHD disc and not the 1080p Blu-Ray disc of your movie.! I ts a UHD blu ray

    Where are you seeing that your Blu-Ray is only being shown in 1080p? Info button on my remote

    What movies are you experiencing this with? The martian

    I re installing the aps and noting change ! 1080p again UHD bluray problem XBox one S :(
     
    ItsParN, Aug 14, 2016
    #7
  8. ARMA VIVA
    ARMA VIVA Guest

    UHD bluray problem XBox one S

    I am having the same experience as ItsParN. I have the Samsung UHD 7250. The smart hub Netflix and Amazon are in Ultra HD when streaming. The Xbox One S dashboard is in 4k or upscale 4k except the Ultra Blu Rays that I try. When I put those in it goes
    back to 1080P. Advanced video options in the settings show green check marks for my tv 4K options. The Xbox One S Netflix app doesn't not show the 4k Ultra content. Neither does the Amazon app.
     
    ARMA VIVA, Aug 14, 2016
    #8
  9. ItsParN
    ItsParN Guest
    just found the solution !

    uncheck 24Hz option and now im in 4k 60p for my UHD blu ray UHD bluray problem XBox one S :)
     
    ItsParN, Aug 20, 2016
    #9
  10. Benjour
    Benjour Guest
    Thanks so much! This worked for me! Just to clarify if any others are confused you need to go into settings, then display and audio, then advanced options, then uncheck 24hz.
     
    Benjour, Dec 24, 2017
    #10
  11. Odin OToole
    Odin OToole Guest
    Wow this is awesome, fixed the UHD lip sync issues on my Xbox One X! Thanks!
     
    Odin OToole, Oct 31, 2018
    #11
  12. BrosefStalinZ28 Win User

    Xbox One S Blu Ray Player Issues

    Every bluray I have (one 4k UHD Bluray and dozens of regular bluray titles) does not work with the Xbox One S I have. They work just fine in my other Xbox One (regular 500gb, not S or elite XBO, and obviously not the 4k UHD bluray) but every time I get an
    HDCP error for 5 minutes flipping between the error screen and bluray app frozen, then it just tells me it cannot read the disc. Apparently the Xbox One S needs a different bluray app than the regular Xbox One bluray app. Maybe if the community was allowed
    to make a bluray app for the Xbox One S it could save Microsoft some face since I have more faith in the community at fixing a problem via their own bluray app than Microsoft fixing it.
  13. ngocphi Win User

    Xbox One S doesn't recognise 4K compatibility on a 4K projector

    Well two things first xbox one s is NOT a 4k console

    Second it's only when you play UHD movies or streaming UHD content that you get 4k from an xbox one s

    Projectors aren't the greatest for 4k compatibility it's more for.computers and blurays then consoles which are more stricter to vesa
  14. TallerSnow45360 Win User

    Still having problems with Xbox One S Blu Ray app not playing 4K Blu Rays

    Mad Max Fury Road 4K UHD disc also can't play on my xbox one s...

    so the issue is the bluray player app in the microsoft store.

    it needs to be updated with the latest codecs.

    please update the bluray player app.
  15. Odin OToole Win User

    UHD bluray problem XBox one S

    just found the solution !

    uncheck 24Hz option and now im in 4k 60p for my UHD blu ray :)
    Wow this is awesome, fixed the UHD lip sync issues on my Xbox One X! Thanks!
  16. ItsParN Win User

    UHD bluray problem XBox one S

    Miss Bijoux

    Easy one first - Please double check that you are using the UHD disc and not the 1080p Blu-Ray disc of your movie.! I ts a UHD blu ray

    Where are you seeing that your Blu-Ray is only being shown in 1080p? Info button on my remote

    What movies are you experiencing this with? The martian

    I re installing the aps and noting change ! 1080p again :(
Thema:

UHD bluray problem XBox one S

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