UHD-Blu-Ray is not working

Discus and support UHD-Blu-Ray is not working in XBoX Games and Apps to solve the problem; Hi, I bought the 4K UHD Blu-ray “Best of 4K” (ASIN: B01C6H8CLS) and had to realize that this disk does not play on XBOX ONE X:... Discussion in 'XBoX Games and Apps' started by Claus Schiroky, Nov 9, 2017.

  1. UHD-Blu-Ray is not working


    Hi,



    I bought the 4K UHD Blu-ray “Best of 4K” (ASIN: B01C6H8CLS) and had to realize that this disk does not play on XBOX ONE X:

    https://www.amazon.de/gp/product/B01C6H8CLS/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1



    I just see a message with error “0x91d70000” and that the disk seems to be no Blu-Ray. All information I found in the
    community and support forums did not route to a solution. So I cannot watch the video. The UHD-Disk plays on a vary different set of other players (LG UP970, Sony UBP-X800, Panasonic DMP-UB900EGK)
    – without any problem. So this problem happen exclusively on XBOX. The Blu-Ray App does not play the disk, and I like to request a fix to be able to play this disk. Could you please update the app to make it work?



    Best Regards,





    :)
     
    Claus Schiroky, Nov 9, 2017
    #1
  2. Ianblake13
    Ianblake13 Guest
    Xbox One S Blu-ray 4k Blu-ray

    The Blu-ray player app, even when running on an Xbox One S, does not recognize UHD Blu-ray discs.

    I looked up the error (91d70000) and it indicates that the format of the disc is unrecognized.

    The app lists UHD Blu-ray in the description, so I am assuming this is a bug, and not just unimplemented support.
     
    Ianblake13, Nov 9, 2017
    #2
  3. is1111
    is1111 Guest
    Is the Xbox One S worth getting for UHD playback?

    I think it is worth it for the UHD blu rays. Don't think it upscales standard blu ray but your tv will do that anyway.
    With the news that they are adding atmos too I think it is a bargain compared to other uhd players. Get a xbox as well thrown in.
     
    is1111, Nov 9, 2017
    #3
  4. Wilfred Mac
    Wilfred Mac Guest

    UHD-Blu-Ray is not working

    Hi Claus,

    This error code 0x91d70000 means that the formatting of the disc was not recognized. To resolve this concern, we suggest that you follow the troubleshooting steps provided on the link below:

    How to troubleshoot problems playing a disc on your Xbox One

    If the issue persists, we recommend that you submit a feedback about an update for the Blu-Ray App. To do this, you may refer to the link below:

    Click here

    Should you need further assistance, feel free to post anytime.
     
    Wilfred Mac, Nov 10, 2017
    #4
  5. MarsNeedsTacos Win User

    Blu-ray and Xbox

    If you are going to play movies via DVD, Blu Ray or 4k UHD Blu Ray, yes.
  6. Jaykaymon Win User

    Xbox One S Blu Ray Player Issues

    Is there still a known issue with the blu ray app? I see a Xbox Live alert for it...and I've seen a lot of posts about the 4K/UHD issue, but I am just trying to watch regular blu rays...and it just will not work.
  7. MarsNeedsTacos Win User

    Xbox One X 4k player Issues on TCL 55P6US

    Are you playing these movies from a 4k UHD Blu Ray or streaming service? If from disk, have you updated the Blu Ray player app on the Xbox?
  8. Wilfred Mac Win User

    UHD-Blu-Ray is not working

    Hi Claus,

    This error code 0x91d70000 means that the formatting of the disc was not recognized. To resolve this concern, we suggest that you follow the troubleshooting steps provided on the link below:

    How to troubleshoot problems playing a disc on your Xbox One

    If the issue persists, we recommend that you submit a feedback about an update for the Blu-Ray App. To do this, you may refer to the link below:

    Click here

    Should you need further assistance, feel free to post anytime.
  9. Deus ex Mox Win User

    Dolby Vision - Blu-ray player app

    Of course the Blu-Ray disks I'm using are UHD and have Dolby Vision.

    Dolby Vision is enabled on Xbox One X settings, TV HDMI ports are in Enhanced mode (4:4:4 4K/UHD HDR 60Hz), and the TV test (that can be found inside Xbox menu) returns all green ticks for my Xbox-to-TV connection.

    As said, Dolby Vision works with all streaming apps... but not when playing Blu-Ray UHD Dolby Vision disks.
Thema:

UHD-Blu-Ray is not working

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