UFC 192 via UFC.Tv charged me extra

TonyGz3r0 · Oct 5, 2015

I ordered UFC 192 via the UFC.Tv app on Xbox one on Saturday oct 3rd. It charged me 3 times at 59.99. Xbox live sent me emails confirming all 3 payments. I already contacted UFC.Tv support and I am waiting for a response. Is there any way I can get two
of those payments back?

:)

Kev McCaw · Oct 5, 2015

3 year complete warranty 59.99? Trying to charge me 69 for 2 years

Yes i also in the end cancelled my order for complete via the tel and re ordered via the my services (the tel one wasnt showing up).

Although it said 2 year from purchase, since buying it it says the correct 3 years as advertised on their main xbox website.

Charged me £73 rather than £59.99 as per the website. The cover i got via the telephone only charged me £59.99 total inc 20% UK VAT, but the 'my services' charged me an extra 23% VAT on top of the £59.99 which i think already has VAT based on my original
invoice from Microsoft store

jereezy · Oct 5, 2015

Ordered UFC fight, Not playing.

I ordered the UFC fight but it won't play. It charged my bank 3 times already.

Mister Maka · Oct 6, 2015

Hey there TonyGz3r0.

Sorry to hear you were charged multiple times for this! Just to make sure, if you sign into
commerce.microsoft.com check under your purchase history for these transactions. If they show as pending it means that the transaction hasn't gone through yet, keep an eye to make sure
that they don't settle. If the transactions show as complete look for a possible refund above them, as they multiple purchases may have been caught and are in the process of refunding.

If you're seeing completed multiple completed transactions for UFC 192, please reach out to

Phone or Chat support as they'll be able to best help out with any billing issues such as this.

Mister Maka

Hey there TonyGz3r0.

Sorry to hear you were charged multiple times for this! Just to make sure, if you sign into
commerce.microsoft.com check under your purchase history for these transactions. If they show as pending it means that the transaction hasn't gone through yet, keep an eye to make sure
that they don't settle. If the transactions show as complete look for a possible refund above them, as they multiple purchases may have been caught and are in the process of refunding.

If you're seeing completed multiple completed transactions for UFC 192, please reach out to

Phone or Chat support as they'll be able to best help out with any billing issues such as this.

XBF Steven R

Hey there Timmy,

Sorry to hear that you're experiencing errors watching that fight.

If it did not give an Xbox error code such as "Error 417f-xxxx-xxxx-xxxx-8007-2746" or “80072746' then it would more than likely an error with the UFC app itself.

That being said, I would get in touch with the developers of the app itself at their email
L: support@ufc.tv or on their support
Twitter page.

Hope this information was helpful.

Thanks and have a great one!

EnenDaveyBoy

I downloaded the UFC demo a few weeks back and it certainly didn't charge me, but overly complicated for my liking and the button combos are badly designed

voteDC

Since Microsoft charge publishers for extra discs, if we do get a GOTY edition I bet the DLC will be via codes for the marketplace.

SomnathMallick

Oh wait. I did it via the Microsoft website and it worked. I was just unable to do it via the console. But if someone can clarify about that extra charge on my account it would be very helpful!

UFC 192 via UFC.Tv charged me extra