Ubisoft connect doesn't show a purchase screen or an install screen when I get sent there...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please check if your Windows has an update? If there is, please update it and restart your PC then try it again. Thanks!

I see. Let's try to troubleshoot. Please follow the steps on this link:

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

Thanks for your reply and I did restart my pc and update the windows. I have no problem downloading other games except the games from Ubisoft. I tried a few others and it didn’t work.

My sons xbox doesn't show when invites,are sent it doesn't pop up on the screen

I haven't been able to get a response from Ubisoft on this either. I signed up for this game pass and have yet to be able to play any of the games I got it for.

I have uninstalled, reinstalled, unlinked my xbox account from ubisoft, relinked it. Restarted, logged out of everything, logged back in, none of these steps are working.

If I click Install from the PC Game Pass app, it opens Ubisoft to a blank screen, doesn't matter if the Ubisoft app is already open or not. Same thing happens. If I try the suggested route "see in Ubisoft Connect PC" the mouse cursor changes to a circle as if something is going to happen, but nothing changes in the Ubisoft app. Only the Install button shows any sign of life, but yet blank page.

This is driving me crazy, I'm so frustrated