Ubisoft+ account linked to Xbox but unable to launch game

Discus and support Ubisoft+ account linked to Xbox but unable to launch game in XBoX Games and Apps to solve the problem; Hi I subscribed to Ubisoft+ yesterday for my son's Xbox. I have linked the account to his Xbox. The Xbox app allowed me to download games to his Xbox... Discussion in 'XBoX Games and Apps' started by Suzanne Jenkin, Oct 16, 2023.

  1. Ubisoft+ account linked to Xbox but unable to launch game


    Hi

    I subscribed to Ubisoft+ yesterday for my son's Xbox. I have linked the account to his Xbox. The Xbox app allowed me to download games to his Xbox absolutely fine but when launching them get an error 0x803F8001 asking to either insert disc or sign into the Xbox network or get it from Microsoft Store.

    When checking Apps on the Xbox, Ubisoft+ doesnt say its owned but when opened, the option to purchase is no longer available.

    It appears to me that the Xbox can see something happening with Ubisoft+ but not enough to be able to launch a game.

    Please help, he's super keen to get going!

    Thanks

    :)
     
    Suzanne Jenkin, Oct 16, 2023
    #1
    Error:Failed to connect to localhost port 9200: Connection refused
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Ubisoft+ account linked to Xbox but unable to launch game