Two microsoft accounts

Sviro · Aug 12, 2020

Hello,

somehow I made this, I have one account on one email with gamertag where I have all my saves but with no subscription, I am signed in windows xbox app. Yet I am able to play with that account. Then I have another ms account used in store where I have active
xbox pass subscription, but to that account is assosiated totally different gamertag. Is there a way how to transfer my gamertag with saves to account with active subscription ? Or should I suck it up and close subscription plan and make new on ms account
associated to that gamertag ?

The thing is I have one account used in xbox live and another in windows store where I bought subscription. Somehow you system allows me to play with gamertag account that doesnt have active subscription.

Is there a way how to merge those two accounts ? I dont want to lose my saves, yet I cannot play with that account on another device because it doesnt have active subscription.

Why does micrososft let me to have saves on one account and play using subscription from another ?

:)

DouglasMoffet

Thank you very much, i really appreciated the help, im now back up and running!

AridLizard

hi, you could try requesting a call from Support

go to
https://support.xbox.com/en-US/contact-us

Select Billing & accounts in the category area

Select See other options

Select How to protect my account

Select Show contact options

Select Request a call from Support

hope this helps

NLH1

Here's the link to close your unwanted account.

https://support.xbox.com/en-GB/my-account/microsoft-account/cancel-microsoft-account

And this should help finding your old account

https://support.xbox.com/en-AU/my-account/microsoft-account/forgot-microsoft-account-solution

DouglasMoffet

That was very helpful, thank you so much

Tezzerrific

accounts cannot be merged and nothing can be transferred.

Two microsoft accounts

Two microsoft accounts

Two Microsoft accounts

Two Microsoft accounts

Two Microsoft accounts

Two Microsoft accounts

Merge two Microsoft accounts

Two microsoft accounts

Two microsoft accounts - Similar Threads - microsoft accounts

That Microsoft account doesn't exist. Enter a different account or get a new one.

I have a microsoft account linked to my PSN account that I do not know my login for

someone hacked my microsoft account

How can you find a connected Microsoft account to Minecraft on PS4. MS Uk technical...

My Microsoft account got hacked

I've tried Twice to sign in on my Switch to my Microsoft account,

Cant Login to Microsoft Account. Phone with authenticator registration lost + phone number...

as soon as I log into my microsoft account on xbox.com I immediatley get signed out?

My Microsoft account got hacked and the hacker changed my email address