Two issues may be related, need help.

Discus and support Two issues may be related, need help. in XBoX on Consoles to solve the problem; I noticed my kinect was not lit up last night while I was watching tv. When I went to the home screen I had a notification that the kinect was... Discussion in 'XBoX on Consoles' started by D Coroner, Jan 5, 2014.

  1. D Coroner
    D Coroner Guest

    Two issues may be related, need help.


    I noticed my kinect was not lit up last night while I was watching tv. When I went to the home screen I had a notification that the kinect was unplugged. I checked the connection and it was secure. I turned the xbox off manually since the voice commands
    obviously didn't work. This morning when I booted the xbox I have no sound. The tv picture is there but no sound. The xbox home screen is there but no sound. I searched the forums and found and tried the troubleshooting for the kinect issue with no success.
    I found nothing similar for the sound issue. Anything I should try before I have to do another exchange? Thanks.

    :)
     
    D Coroner, Jan 5, 2014
    #1
  2. NAT Type

    For errors related to NAT type this troubleshooting may help:

    Xbox One NAT Error | NAT Type Help

    Anyway please remember that to solve NAT issues you may need to check your router and its configuration which may be specific for the model you're using.

    A strict NAT may be set by default in your router so you'll need to change that configuration first (I had to do the same with mine).
     
    MRallamagoosa, Jan 5, 2014
    #2
  3. Ishan8123
    Ishan8123 Guest
    What can I do if I want to get a refund?

    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    Contact Us | Xbox Support .

    Based on your situation they may or may not be able help youTwo issues may be related, need help. :)
     
    Ishan8123, Jan 5, 2014
    #3
  4. D Coroner
    D Coroner Guest

    Two issues may be related, need help.

    Ok I solved the audio issue, it was related to my surround system. I saw a youtube solution to reset the default settings may fix the issue. I will try that and hope I don't have to do an exchange.
     
    D Coroner, Jan 5, 2014
    #4
  5. D Coroner Win User

    Two issues may be related, need help.

    Ok I solved the audio issue, it was related to my surround system. I saw a youtube solution to reset the default settings may fix the issue. I will try that and hope I don't have to do an exchange.
  6. Francia J. Win User

    Parental Controls Issue

    Thank you so much for the detailed information and the two issues that may be related. To fix this you may need to leave the group and then ask your parents to sign in to https://account.microsoft.com/family then add you again but this time as a member so they can manage your settings.
  7. Ishan8123 Win User

    What can I do if I want to get a refund?

    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    http://support.xbox.com/contact-us .

    Based on your situation they may or may not be able help you:)
  8. VernierSlake Win User

    why wont microsoft just share game rights with ps3 with microsoft's halo 1, 2, 3, etc and with sony's little big planet both games involve creating your own level

    This is a forum for people needing help with game related issues. This isn't a game related issue it's a demand.
  9. Ishan8123 Win User

    Order History

    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    http://support.xbox.com/contact-us .

    Based on your situation they may be able help you:)
Thema:

Two issues may be related, need help.

Loading...
  1. Two issues may be related, need help. - Similar Threads - issues may related

  2. xbox controller having issues connecting and button

    in XboX Insiders
    xbox controller having issues connecting and button: bought a week ago worked fine. today it started acting up, it wouldn’t let me press A went to home screen and it was spamming a app but not opening. it is now having problems connecting to the...
  3. My Xbox series X shuts down due to under ventilation issues.

    in XboX Insiders
    My Xbox series X shuts down due to under ventilation issues.: I've been playing Minecraft in my Xbox series X (no disc drive) with a few friends and has a lot of mods; and for some reason it shuts down, saying something like "this Xbox is designed to shut...
  4. is anyone else having server issues getting into a game of once human?

    in XboX Insiders
    is anyone else having server issues getting into a game of once human?: I keep getting a loginserver error, code = 401, subcode = 35 submitted by /u/thoruen [link] [comments]
  5. Store issues. App and console, tried on site too

    in XboX Insiders
    Store issues. App and console, tried on site too: Every time i try to buy something i get the oops, it’s on our end. it’s been happening for days. alpha skip ahead. submitted by /u/restorilsx [link] [comments]
  6. Issues opening apps/games with recent update

    in XboX Insiders
    Issues opening apps/games with recent update: Hello insiders! I just joined the program and I’m excited to try the new features (the one I wanted to try is the add games/apps to the Xbox ally x main app. I am finding that the new stuff I...
  7. Devil May Cry issue please tell me your opinion on this

    in XboX Insiders
    Devil May Cry issue please tell me your opinion on this: So I have recently purchased Devil May Cry 5 and I have an issue with it continue crashing idk if it's a storage problem or not but my game is only overheat on this game I would like to hear what...
  8. Beta ring update May 30th, 2024 major issue. Stuck on syncing data, network stats show 100%...

    in XboX Insiders
    Beta ring update May 30th, 2024 major issue. Stuck on syncing data, network stats show 100%...: Pretty sure this is related to the network 'fix' in the update I received yesterday in the beta ring for something about network issues after appearing offline... Wired or wifi to same home...
  9. Uh hi may I have some help or advice on this issue.

    in XboX Insiders
    Uh hi may I have some help or advice on this issue.: May i ask why when I updated minecraft just now on. My xbox it's showing with two things if the same game.? I have the disc to minecraft its in perfect condition I've checked nothing is wrong with...
  10. Xbox Series X May 2024 600MB update issue

    in XboX Insiders
    Xbox Series X May 2024 600MB update issue: So i was gaming recently on my series x and then a notification happened saying "Let's update! Console will restart before update is complete". So the console shuts down and I expect it to...