Two gamer tags on same account

Is there anyway to fix it so its just the one i bought

Hi there,

if you go to change your gamertag and read the info it gives you, it explains about the old gamertag been used for certain games/apps as the new one might not be compatable

I have two gamer tags off same bank account would that work? Thanks

Did you make a new account or recently do a gamer-tag change?

If you have two separate accounts, are you using the same login details on this site as your xbox?

If you recently did a gamer-tag change, you might just have to wait a bit for things to update.

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

If you tried it would say the account already exists