Two emails

Discus and support Two emails in XBoX Accessibility to solve the problem; I purchased Xbox live using my gmail account but am signed into my Xbox using hotmail account and can’t access Xbox liveCan i combine the account or... Discussion in 'XBoX Accessibility' started by JackHunter1, Oct 17, 2018.

  1. JackHunter1
    JackHunter1 Guest

    Two emails


    I purchased Xbox live using my gmail account but am signed into my Xbox using hotmail account and can’t access Xbox liveCan i combine the account or transfer the membership?

    :)
     
    JackHunter1, Oct 17, 2018
    #1
  2. bloosuga
    bloosuga Guest
    Mirror's Edge Catalyst closed beta signup page now live

    So the email has two codes on it, in case you missed the one at the bottom.
     
    bloosuga, Oct 17, 2018
    #2
  3. HappyTroopa
    HappyTroopa Guest
    Xbox $50 gift card for $30 - 40% off!

    Masterpass can be used with MasterCard and Visa.

    I got both of my codes in email. Yay!

    First order was a $50 code.
    Second order was a $10, $15, and $25 code.

    I used the same Masterpass for both, but two different email addresses.
     
    HappyTroopa, Oct 17, 2018
    #3
  4. steeledwand7664
    steeledwand7664 Guest

    Two emails

    You can not combine the two accounts you can either sign in with the Gmail account on your xbox and make that xbox that profiles home xbox and share the gold with your Hotmail account or you can contact xbox support by going to support.xbox.com and they
    can either cancel your subscription and give you a refund and you can then purchase it on the correct account or they can cancel the subscription and give you a code for the amount of time that the subscription was for then you can put that code in on the
    correct account and get the subscription
     
    steeledwand7664, Oct 17, 2018
    #4
  5. DominumStige
    DominumStige Guest
    Hi!

    You can not transfer the subscription. If you can not get a refund, you can use the subscription on the same console by adding the profile.
     
    DominumStige, Oct 17, 2018
    #5
  6. FreakRoach
    FreakRoach Guest
    Just for clarification may I know how did you purchase Xbox Live using your gmail account? Did you login to Xbox store using your gmail account and purchased or did you use a third party site to get the code?
     
    FreakRoach, Nov 5, 2018
    #6
  7. DominumStige Win User

    Two emails

    Hi!

    You can not transfer the subscription. If you can not get a refund, you can use the subscription on the same console by adding the profile.
  8. steeledwand7664 Win User

    Two emails

    You can not combine the two accounts you can either sign in with the Gmail account on your xbox and make that xbox that profiles home xbox and share the gold with your Hotmail account or you can contact xbox support by going to support.xbox.com and they
    can either cancel your subscription and give you a refund and you can then purchase it on the correct account or they can cancel the subscription and give you a code for the amount of time that the subscription was for then you can put that code in on the
    correct account and get the subscription
  9. FreakRoach Win User

    Two emails

    Just for clarification may I know how did you purchase Xbox Live using your gmail account? Did you login to Xbox store using your gmail account and purchased or did you use a third party site to get the code?
  10. Mister Cizl Win User

    Two account on email

    Hey SixHyperion1199! Gamertags can only be associated to one email address at a time. Double check other email addresses that you might have used and see if they have the original Gamertag attached. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  11. XBF Brad A Win User

    Two email accounts

    Hi Svelter,

    Thanks for reaching out to the forums. Have a question on the account. Is it an account on the console itself? Or was it an email when launching destiny? As Bungie has a log in for the game also. Is it possible the email referred to is the Bungie account?

    Thanks,

    Brad
Thema:

Two emails

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