Two billing profiles under my Microsoft account

Discus and support Two billing profiles under my Microsoft account in XBoX on Consoles to solve the problem; I have been talking with Microsoft Support and they confirmed that I have two separate billing profiles under my Microsoft account, one for the... Discussion in 'XBoX on Consoles' started by MaxterX, Apr 17, 2014.

  1. MaxterX
    MaxterX Guest

    Two billing profiles under my Microsoft account


    I have been talking with Microsoft Support and they confirmed that I have two separate billing profiles under my Microsoft account, one for the Microsoft account itself, and another for the Xbox subscription, so I have a credit card in my Xbox billing profile
    and a Paypal account on my Microsoft account billing profile, so when I go to commerce.Microsoft.com, the credit card does not appear, and when I go to Billing on Xbox.com, the Paypal account does not appear.

    I don´t want to have two separate billing profiles under my Microsoft account, it is confusing, so, can the two billing profiles be merged so I can have only one, and the same one, billing profile for my Microsoft account and my Xbox account?

    :)
     
    MaxterX, Apr 17, 2014
    #1
  2. jambomakaveli
    jambomakaveli Guest
    Selling xbox one question

    Completely 100% wrong!

    Just deleted my profile off my xbox one, then downloaded my brothers profile ( as if he was the potential buyer). The two games worked perfect under his account both online and offline.
     
    jambomakaveli, Apr 17, 2014
    #2
  3. thomo
    thomo Guest
    thomo, Apr 17, 2014
    #3
  4. MessiahBrowny
    MessiahBrowny Guest

    Two billing profiles under my Microsoft account

    i had this issue just make sure payments up to date than tell microsoft what you want to do usually they can sort it pretty quick.
     
    MessiahBrowny, Apr 18, 2014
    #4
  5. MaxterX
    MaxterX Guest
    So they merged your MS account with your Xbox account? Payments are up to date.
     
    MaxterX, Oct 31, 2018
    #5
  6. MessiahBrowny Win User

    Two billing profiles under my Microsoft account

    i had this issue just make sure payments up to date than tell microsoft what you want to do usually they can sort it pretty quick.
  7. MaxterX Win User

    Two billing profiles under my Microsoft account

    So they merged your MS account with your Xbox account? Payments are up to date.
  8. XBLRewards8 Win User

    My Xbox Live Rewards email address won't update

    Hello AnskiereTheMad,

    We use your Microsoft Billing email to send Rewards emails to. We see that your billing email is different from your current email, which may be why you are receiving emails to the unwanted address. You can find your billing email from your Microsoft Account's
    profile page (https://account.microsoft.com/profile/) under the "Edit your billing info" option.
  9. Mad Cow Dizease Win User

    Merging

    They are based on the same servers under the Microsoft account (e-mail address) they're registered under. You cannot merge two accounts with two different Microsoft accounts.
  10. XBLRewards8 Win User

    transfer emails

    Hello ThreeShotSolid,

    We use your billing email for all Xbox Live Rewards communication. To change this address, you will have to change your billing email from your Microsoft Account (https://account.microsoft.com/profile/).
    It will be under the "Edit your billing info" option.
Thema:

Two billing profiles under my Microsoft account

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