Two accounts

Discus and support Two accounts in XBoX on Consoles to solve the problem; Hi, I redeemed an Xbox live voucher in my xbox account online. However we set the console up under a second xbox account we have (set up as a testing... Discussion in 'XBoX on Consoles' started by Rockstar627, Dec 26, 2014.

  1. Rockstar627
    Rockstar627 Guest

    Two accounts


    Hi, I redeemed an Xbox live voucher in my xbox account online. However we set the console up under a second xbox account we have (set up as a testing account), however it gave us a free xbox live trial and changed my sons xbox gammertag. My questions are-

    Can I log into the console with my original account email so I can access the voucher?

    Can we get back the original gammertag in Xbox before the xbox live trial was set up?

    thank you

    :)
     
    Rockstar627, Dec 26, 2014
    #1
  2. Mad Cow Dizease
    Mad Cow Dizease Guest
    Two Accounts

    Hi there,

    There is no way to have two accounts merged. You'll need to add the account to your Xbox One (Sign in --> Add new) using the e-mail address tied to that account. If you no longer have access to it, you'll need to work with the e-mail domain to recover it.
     
    Mad Cow Dizease, Dec 26, 2014
    #2
  3. TonicTub
    TonicTub Guest
    Two Accounts

    Ok so I created my primary xbox live account a number of years ago and I no longer use that email address. I would like to transfer my account to my primary email address. However, my primary email address has an xbox live profile associated with it as well
    and I can not figure out how to remove the profile from my primary email address. I do not care if the account associated with my primary email address is deleted. Basically I have a throw away email with my primary xbox live account on it and a primary email
    address with a throw away xbox live account on it and I would like to make my primary xbox live account linked to my primary email address. Anyone's help would be greatly appreciated.
     
    TonicTub, Dec 26, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Two accounts

    When you set a gamertag from offline to online the system automatically changes the gamertag name for you. You do, however, get one free change of the tag. Follow the instructions at the link below to learn how to change the gamertag.

    support.xbox.com/.../change-xbox-live-gamertag

    If the tag is available you should be able to re-enter it for use.
     
    onyxishere, Dec 27, 2014
    #4
  5. Rockstar627
    Rockstar627 Guest
    Thank you that's helpful. The second part was can I log in on the console using a different email account as I have two xbox.com accounts?
     
    Rockstar627, Dec 27, 2014
    #5
  6. onyxishere
    onyxishere Guest
    You can log into the console with as many gamertags using the emails associated with them as you like.
     
    onyxishere, Oct 31, 2018
    #6
  7. Invoked by Red Win User

    Two accounts

    Could you explain further please? Am I correct in thinking you want to have two accounts, one on Windows 8 and one on your Xbox console?
  8. fredgiblet Win User

    Two accounts

    I'm not aware off the top of my head of any service that allows you to transfer digital purchases between accounts. They probably exist, but I'm not aware of any. If one account gets deleted you lose whatever is attached to that account.
  9. WPAK Win User

    two accounts

  10. SmartLace1968 Win User

    Two accounts

    Hi there! This is Virginia O.

    I understand that you want to talk in a party however it isn't working.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Here are the troubleshooting steps to perform on the Xbox:

    Kindly make sure your privacy settings allow communication. Go to Settings > Account > Privacy & online safety > Xbox privacy. Select View details & customize > Communication & multiplayer and make sure the options for communication are set to "Allow" or "Everybody".

    And then check NAT Type, Your NAT type can affect your ability to communicate in party chat. Go to Settings > General > Network settings and check your NAT type. If it's not set to "Open," you might need to open the necessary ports on your router.

    Next is to do the power cycle by turning off your Xbox by holding the power button for 10 seconds, then unplug it for a few minutes. Plug it back in and turn it on.

    Then clear MAC Address. Go to Settings > General > Network settings > Advanced settings > Alternate MAC address and select "Clear." This will restart your console.

    It is important as well to check microphone and headset. Make sure that your microphone and headset are properly connected and not muted.

    If the issue persist, kindly use a different headset.

    Hope that this will enable you to talk to parties successfully.

    Thank you for your cooperation.
  11. Julien - MSP Win User

    two accounts

Thema:

Two accounts

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