Two accounts registered to one email address, want to delete one but can't

Discus and support Two accounts registered to one email address, want to delete one but can't in XBoX on Consoles to solve the problem; YEARS ago I forgot my login so made a new account with the same email address. I used it once and never again. I was content to just forget about it.... Discussion in 'XBoX on Consoles' started by Sluie92, Jun 15, 2015.

  1. Sluie92
    Sluie92 Guest

    Two accounts registered to one email address, want to delete one but can't


    YEARS ago I forgot my login so made a new account with the same email address. I used it once and never again. I was content to just forget about it. When the Rewards program came in I tried to sign up with my email address but the rewards account got associated
    with the wrong xbox account, the one that I don't use. Ever since then I have been receiving monthly emails that I cannot shake. I unsubscribe and try to leave the program every month but I always receive an email the next month regardless. I have tried to
    delete this old account but when I sign in with my email address it brings me to my main account. I have no way to access this old account to get rid of it or change the email address. It's driving me crazy.

    :)
     
    Sluie92, Jun 15, 2015
    #1
  2. Jacyintha
    Jacyintha Guest
    New Account Entered wrong e-mail

    Already in use or already exists?

    I haven't figured out a pattern, but some accounts want an email address that hasn't been registered and some want a registered one... -_-'
     
    Jacyintha, Jun 15, 2015
    #2
  3. Chryda
    Chryda Guest
    Gamertag transfer to WLID with a Gamertag

    I have two seperate Gamertags on two separate WLID accounts due to a problem when I started the first one years ago. Is there anyway to merge these accounts or to transfer one Gamertag to another WLID if I can delete the Gamertag associated with the account?
    I want to get the GT I use with LIVE to be associated with the correct email address but I mistakenly created a GT with that email years ago and now I can't transfer the GT because of it.
     
    Chryda, Jun 15, 2015
    #3
  4. SSondag
    SSondag Guest

    Two accounts registered to one email address, want to delete one but can't

    Hey there....you might want to call in to support for this issue. You can not make 2 Microsoft accounts with the same email address. The email may be an alternative to one of the accounts, which would explain you receiving emails. However, if you call in
    to support it is possible to find out that information and have it escalated.
     
    SSondag, Jun 16, 2015
    #4
  5. SSondag Win User

    Two accounts registered to one email address, want to delete one but can't

    Hey there....you might want to call in to support for this issue. You can not make 2 Microsoft accounts with the same email address. The email may be an alternative to one of the accounts, which would explain you receiving emails. However, if you call in
    to support it is possible to find out that information and have it escalated.
  6. HAZMAT RADIO Win User

    Deleting a Microsoft account

    If you delete the account, you loose everything associated with it. Including the email address.

    You can't transfer one Microsoft Email address from one Microsoft Account to another. You can switch out email address if the email addresses are not Microsoft ones.
  7. Jacyintha Win User

    New Account Entered wrong e-mail

    Already in use or already exists?

    I haven't figured out a pattern, but some accounts want an email address that hasn't been registered and some want a registered one... -_-'
  8. LiBraga Win User

    Error 80049C3A - Unable to log in to Xbox Live

    The email account I've deleted isn't the account used for my live address (which is a hotmail one).

    The deleted email account was an old address I had used for the security proofs (the only security proof that was setup and was jm****@bt****.com).

    Effectively I can't add any new proofs for 30days until they all reset.

    I can't stop the reset of the proofs because it wants to send a verification to the non-existent email address.

    I can't access the old security proof email address (the account has been deleted).

    I can't log in to xbox live due to be unable to add new proofs.
  9. andersonpassos Win User

    Two gamertags on one email login?

    To remove two emails in the same Microsoft account by separating them, the steps are generally:

    Create a new Microsoft account with one of the email addresses you want to remove.

    Sign in to the original account and find the account settings.

    Find the option to add or remove email addresses and remove the email address you want to separate.

    Transfer any important content or information from the original account to the new account, if necessary.

    Close or delete the original account associated with the removed email address, if desired.

    It's important to note that these steps may vary depending on the version of Microsoft and the configuration of your account.
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Two accounts registered to one email address, want to delete one but can't

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