Two accounts but one voucher

Discus and support Two accounts but one voucher in XBoX on Consoles to solve the problem; I have two accounts but I have just bought one Xbox voucher... my Xbox is my home Xbox but will the vouchers money be available on both accounts?... Discussion in 'XBoX on Consoles' started by Jack McCulloch0, Sep 24, 2017.

  1. Two accounts but one voucher


    I have two accounts but I have just bought one Xbox voucher... my Xbox is my home Xbox but will the vouchers money be available on both accounts?

    :)
     
    Jack McCulloch0, Sep 24, 2017
    #1
  2. MattMcKee1
    MattMcKee1 Guest
    xbox gift voucher redeemed to wrong account

    I mistakenly redeemed two xbox gift voucher codes to my (parent) account. I need to cancel the redemption and redeem in my child's account. Can I do this? How can I do this? Thanks for your help.
     
    MattMcKee1, Sep 24, 2017
    #2
  3. peterpoo7
    peterpoo7 Guest
    Can't remove credit card from account

    Hi.

    I should have pointed out that I didn't want ANY payment methods associated with the account to avoid the temptation for my son to just buy points on it without asking (as yesterday)!

    Having got assistance from XBL support (very good BTW) there are two ways for parents to avoid this situation:

    1. Buy a XBL Gold voucher and pay your annual fee by using the voucher code. When you get the expiry reminder email from XBL a year later DON'T renew by card/Paypal but instead buy another voucher!

    2. If you already have subscribed by card/Paypal & you can't remove payment details then contact XBL support as I did and they can cancel the account & delete any payment method details whilst simultaneously issuing you voucher codes to re-instate the account
    to the correct end date but now WITHOUT any permanent storing of payment details. All account points/history are intact as before and you can then add/delete payment options for your child so that they can buy further points but only WHEN YOU SAY SO!

    Hope that helps.
     
    peterpoo7, Sep 24, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Two accounts but one voucher

    If the code is for money, then no. The currency will only be added to the account that redeems it.
     
    Smwutches, Sep 24, 2017
    #4
  5. Smwutches Win User

    Two accounts but one voucher

    If the code is for money, then no. The currency will only be added to the account that redeems it.
  6. Malesoun Win User

    Modern Warfare 3 Supermarket deals?

    Looks like I will be getting it from Tesco, although which one as there are within 10 miles of me (and they say that Inverness is Tesco city...)

    The validity of the £5 voucher seems an odd one, somebody has said that it can't be used in conjunction with any other offer but I don't think that bundling two products together for a discounted price constitutes another offer in the sense of what the voucher
    meant. If it did then surely you wouldn't be able to buy anything else that is on a link save offer such as, say, biscuits on a BOGOF. I would imagine that another offer would refer to another cash voucher rather than an offer whereby two items are bought
    together for a discounted price.

    I don't suppose that anyone will really know if it's valid until they try it.
  7. R4FTY Win User

    cant redeem code

    There could be a few reasons why you're having trouble redeeming your Xbox vouchers. Here are a few things you can try:

    1. Make sure you're entering the voucher code correctly. Codes are often case-sensitive and may contain letters, numbers, or both. Be sure to double-check that you're entering the code exactly as it appears on the voucher.
    2. Check the expiration date of the voucher. Some vouchers may have a limited time period in which they can be used, and attempting to redeem an expired voucher may result in an error.
    3. Check to see if the voucher is intended for use in a specific region or country. Some vouchers may only be redeemable in certain regions, and attempting to redeem a voucher that was intended for use in a different region may result in an error.
    4. Make sure the voucher hasn't already been used. If the voucher has already been redeemed, it will not work again.
    5. Check for any outstanding balance on your Microsoft account. If you have an outstanding balance on your account, you may not be able to redeem additional vouchers until the balance is paid off.
    If none of these steps help, you may want to try contacting Xbox customer support for assistance. They should be able to help you troubleshoot the issue and determine why you're unable to redeem the voucher.
  8. jtirone81 Win User

    xbox refund

    Not good. See previous email.

    I dont want a digital game on my account

    Can I get a physical voucher or game or unredeem the voucher. Thanks
  9. Lisa Riches Win User

    Can someone explain to me why Microsoft allow fraud/ hackers

    I have been in touch they talked me through refund but that has been refused as the vouchers have been redeemed yet they can see the account that has redeemed £50 vouchers after hacking into my account and billing me they use the vouchers, so they get away with it and Microsoft are allowing them! And no doubt they’ll do the same to another account but Microsoft do nothing about it allowing this to happen is disgusting
Thema:

Two accounts but one voucher

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