Twitch app not displaying video in channels...

o CARL SAGAN o · Feb 18, 2015

Bool Zero created this topic in the Apps on Xbox One section.

I can see preview streams on the marketplace for the most part. I can see preview streams of channels I have subscribed to in the apps actual hub. When I actually go into a channel though, I cannot see any video streaming. I can see the chatlog rolling (sometimes)
but I cannot see any video as the video pane is blank, the color of the background. no sound can be heard or anything.

I have reset my system. I have hard reset my system. I have uninstalled the app. I have reinstalled the app from a reboot.

I have cleared persistent data under Bluray. I have tried everything I can think of and I can not get streaming video to play in the app. I have made a post on Gamefaqs about the issue and have had several users there. Hime in and report that they are having
the same problem. A fix or some help would be welcome on this situations!

I replied;

I believe I noticed a quick update that Twitch did when I used this app late last night. Then this morning I have had the same problems TC mentioned.

I too, have done all trouble shooting TC did, but also disconnected device (xbox one) from my Twitch account, then reconnected it with that activation code you are instructed to do from a mobile or computer. Still no stream video.

So... somethings up. I have searched all over for some type of forum or message board that twitch would post or leave notice of this. That they are aware of problem or something, but I can't find anything.

If anyone is aware of some way to see or communicate this update bug or whatever this issue is with Twitch, please let us know.

Thanks.

:)

Rob Bell · Feb 18, 2015

Twitch app not displaying video in channels...

I have exactly the same problem - it only started a few hours ago. Prior to that, everything was fine

FNEX QuanTum · Feb 18, 2015

Twitch app not displaying video in channels...

I am also having this issue :/ ..weird.

Hulu plus is acting weird too.

please fix so i can enjoy my apps.

xDeadlyxPhantom · Feb 18, 2015

I am having legs that's a problem please help fix it

xDeadlyxPhantom · Feb 18, 2015

this start happening after I download the update for twitch I tried hard reset reinstall chat works fine in twitch

Galactic Geek · Oct 31, 2018

I noticed this happen to me earlier this evening as well. I start up a Twitch feed only to see a black screen - it doesn't even try to play the commercials!

xDeadlyxPhantom

I am having legs that's a problem please help fix it

Bool Zero

Well I figured out a workaround for this issue. Once in the channel you want to view, just snap the Twitch app and the video will stream fine, then switch to full screen and the video will be okay. Unfortunately you have to do this for every channel that
you want to watch. Yesterday for me the app just randomly started to work again and allow me to watch streams (albeit with constant buffering on my 75/75MB U/D connections its open NAT), but when I turned the system in this morning it was acting the same way
again.

o CARL SAGAN o

I believe I noticed a quick update that Twitch did when I used this app late last night. Then this morning I have had the same problems TC mentioned.

I too, have done all trouble shooting TC did, but also disconnected device (xbox one) from my Twitch account, then reconnected it with that activation code you are instructed to do from a mobile or computer. Still no stream video.

So... somethings up. I have searched all over for some type of forum or message board that twitch would post or leave notice of this. That they are aware of problem or something, but I can't find anything.

If anyone is aware of some way to see or communicate this update bug with Twitch, please let us know.

Thanks.

Mister Quimby

Hey everyone!

Sorry to hear about the issue with viewing videos while using the Twitch app. If you haven't already, I recommend trying the following steps to see if we can get this issue sorted:

First, start by uninstalling and reinstalling the Twitch app.
Once you have reinstalled the Twitch app, press and hold the power button on your Xbox One console for 10 seconds.
Once your console is powered off, unplug the power cord.
Unplug the power cord to your router, modem or gateway.
Wait 5 minutes and then plug in your console, router, modem or gateway.
Power on your console and load the Twitch app and check to see if the issue is continuing to occur.

Give the suggested steps a try and be sure to let us know the results!

Wolfpackfan10

Same problem here. I hope it is fixed soon.

Twitch app not displaying video in channels...